Appendix C

Troubleshooting

My caller ID

Caller ID is a subscription service. You must subscribe to

features are

 

this service from your local telephone company for this

not working

 

feature to work on your telephone.

properly.

The caller may not be calling from an area that supports

 

 

caller ID.

 

Both you and the caller’s telephone companies must use

 

 

equipment compatible with caller ID service.

 

If you subscribe to high-speed Internet service (Digital

 

 

Subscriber Line - DSL) through your telephone line, you

 

 

must install a DSL filter between the telephone base

 

 

and the telephone wall jack (see page 6). The filter will

 

 

prevent noise and caller ID problems caused by DSL

 

 

interference. Please contact your DSL service provider

 

 

for more information about DSL filters.

 

 

 

The system

Make sure you subscribe to caller ID with call waiting

does not receive

 

features services provided by the local telephone

caller ID or the

 

company.

system does not

The caller may not be calling from an area that supports

display caller

 

caller ID.

ID during call

Both you and the caller’s telephone companies must use

waiting.

 

equipment compatible with caller ID service.

 

 

 

If you subscribe to high-speed Internet service (Digital

 

 

Subscriber Line - DSL) through your telephone line, you

 

 

must install a DSL filter between the telephone base

 

 

and the telephone wall jack (see page 6). The filter will

 

 

prevent noise and caller ID problems caused by DSL

 

 

interference. Please contact your DSL service provider

 

 

for more information about DSL filters.

 

 

 

Time and

You need to set the answering system clock (page 31).

day not set

 

 

prompts.

 

 

 

 

 

The

When recording the announcement, make sure you

announcement

 

speak in a normal tone of voice about nine inches from

message is not

 

the telephone base.

clear.

Make sure there is no background noise (television,

 

 

music, traffic, etc.) when recording.

46

Page 50
Image 50
AT&T EL42108 user manual Time