Appendix C
Troubleshooting
The answering system does not answer after the correct number of rings.
•Make sure the answering system is on. When the answering system is on, the red light on the 
ON/OFF key should be lit.
•If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 33).
•If the memory is full or if the answering system is off, the system will answer after 10 rings. If the memory is full, you need to delete some old messages in order to make room for new messages.
•In some cases, the answering system may be affected by the ringing system used by the local telephone company.
The answering system does not record messages.
•Make sure the answering system is on.
•If the memory is full the system will answer after 10 rings and announce “Memory is full. Enter the remote access code.” You need to delete some old messages in order to make room for new messages.
The messages on the answering system are incomplete.
•If a caller reaches the maximum recording time of four minutes, for each message, the system will disconnect and part of the message may be lost.
•If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
•If the memory on the system becomes full during a message, the system stops recording and disconnects the call.
•If the caller’s voice is very soft, the system may stop recording and disconnect the call.
The messages on the system are difficult to hear.
•Press 
VOL on the telephone base to increase the speaker volume.
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