Appendix C

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

My phone doesn’t

•

Make sure the power cord is securely plugged in.

work at all.

•

Make sure that the battery connector is securely

 

 

plugged into the cordless handset.

 

•

Make sure the telephone line cord is securely and

 

 

firmly plugged into the telephone base and the

 

 

telephone wall jack.

 

•

Charge the battery in the cordless handset for at

 

 

least 16 hours. For optimum daily performance,

 

 

return the cordless handset to the telephone base

 

 

or charger when not in use.

 

•

If the battery is depleted, it may take approximately

 

 

four minutes to charge the handset before it can

 

 

resume display on the screen.

 

•

Reset the telephone base. Unplug the electrical

 

 

power. Wait for approximately 15 seconds, then

 

 

plug it back in. Allow up to one minute for the

 

 

cordless handset and telephone base to reset.

 

•

You may need to purchase a new battery. Please

 

 

refer to Battery installation & charging (pages 5-6)

 

 

in this user’s manual.

 

 

 

I cannot get a dial

•

First try all the suggestions above.

tone.

•

Move the cordless handset closer to the telephone

 

 

base. You might have moved out of range.

 

•

If the previous suggestions don’t work, disconnect

 

 

the telephone base from the telephone jack and

 

 

connect to a different phone. If there is no dial tone

 

 

on that phone either, the problem is in your wiring

or local service. Contact your local telephone company.

• Your line cord might be malfunctioning. Try installing a new line cord.

39

Page 43 Page 45
Page 44
Image 44
AT&T EL51359, EL51209 user manual Troubleshooting, Refer to Battery installation & charging pages
Page 43 Page 45

EL51209, EL51359 specifications

The AT&T EL51359 and EL51209 are digital cordless phone systems designed for clarity, ease of use, and functionality in today’s fast-paced communication environment. These models combine modern technology with user-friendly features that cater to both home and business needs.

One of the most notable features of both the EL51359 and EL51209 is their DECT 6.0 technology. This advanced technology ensures that users experience superior sound quality with minimal interference from other wireless devices. The result is crystal clear calls, providing a reliable communication experience. DECT 6.0 also extends battery life, enhancing the usability of the handsets.

The EL51359 is equipped to handle multiple lines and offers the capability to expand. It can support up to 5 handsets, allowing for extensive coverage throughout your home or office. The model also offers call waiting and caller ID features, ensuring that users are always informed about incoming calls. The system's ability to store up to 50 names and numbers in its internal memory makes it easy to keep track of important contacts.

On the other hand, the EL51209 focuses on simplicity without compromising on essential features. It supports a single line and is particularly suitable for users who seek a straightforward phone solution. Like its counterpart, it also offers call waiting and caller ID, facilitating effective communication management.

Both models feature a large, backlit display. This ensures easy readability in various lighting conditions, making it convenient for users who may need to read information quickly. Moreover, the keypad is designed for comfort, allowing for effortless dialing.

Another key characteristic shared by these models is the intercom function, which enables communication between handsets. This is especially useful in a multi-handset setup, enhancing interaction throughout the spaces where the phones are utilized.

In terms of design, the AT&T EL51359 and EL51209 showcase a sleek, modern aesthetic, fitting seamlessly into any environment. Both systems also incorporate an eco-friendly design, minimizing energy consumption without sacrificing performance.

Overall, the AT&T EL51359 and EL51209 stand out as reliable, user-friendly cordless phone systems with advanced technologies that facilitate clear communication and connectivity. Whether for personal or business use, these phones provide essential features that cater to the needs of today’s users.
Top Page Image Contents