APPENDIX C

TROUBLESHOOTING, CONTINUED

PROBLEM

RESOLUTION

PROBLEM

RESOLUTION

 

 

 

 

My TA Status and

You should not be concerned; this is normal. This indicates

I cannot use my

You cannot use your existing phone jacks with AT&T

WAN lights some-

your TA is automatically receiving firmware upgrades from our

existing phone

CallVantage Service. If you want to use AT&T CallVantage

times blink green or

network.

jacks throughout

Service in other rooms, you can use a cordless phone.

amber for no appar-

You can place a call while this is happening but you MUST

the house for my

 

ent reason. Should

NOT unplug your TA while these lights are blinking or you may

AT&T CallVantage

 

I be concerned?

damage your TA. If you are on a call when a firmware update

Service.

 

 

occurs your call will not be affected.

 

 

 

 

I can’t get this to

Home security or alarm systems are not supported by this

I am having voice

Check your cable/DSL speed at:

work with my home

service.

quality problems

http://www.broadbandreports.com/stest. Your cable/DSL

security system.

 

with my phone.

provider’s connection speed can vary; if your speed does not

 

 

 

meet the minimum requirements of 90Kbps uplink and

 

 

 

downlink at this time, you may want to try again later. You can

 

 

 

also try disconnecting the phone and using a different corded

 

 

 

or cordless phone.

 

 

I cannot use this line You can connect a cordless phone base station into “Line 1” in any other room. on the TA in order to use the phone throughout your home.

I cannot hook mul- AT&T CallVantage Service supports a single line. You can tiple phones to the connect a cordless phone base station into “Line 1” on

TA.the TA in order to use the phone in any other room. You can also use a cordless phone with two or more handsets.

26

Page 27 Page 29
Page 28
Image 28
AT&T Telephone Adapter manual My TA Status, Cannot use my, WAN lights some, Existing phone, Jacks throughout, Service
Page 27 Page 29

Telephone Adapter specifications

The AT&T Telephone Adapter is a versatile device designed to bridge the gap between traditional telephony and modern communication technologies. With the growing shift toward Voice over Internet Protocol (VoIP) services, having a reliable adapter has become essential for users wanting to maintain conventional telephone functionality while enjoying the benefits of digital systems.

One of the primary features of the AT&T Telephone Adapter is its ability to connect standard analog phones to a broadband internet connection. This connectivity allows users to continue using their existing landline phones, eliminating the need for investing in new hardware. The adapter typically supports multiple telephone lines, offering flexibility for users with multiple devices or business needs.

In terms of technology, the AT&T Telephone Adapter leverages SIP (Session Initiation Protocol), a standard communication protocol for managing voice calls over the internet. This enables the adapter to facilitate high-quality calls, making it an integral component for businesses that require reliable communication tools. The device often supports both inbound and outbound calling, ensuring users can connect with clients, friends, and family without disruption.

Moreover, the AT&T Telephone Adapter comes with features such as call forwarding, voicemail, and caller ID, enhancing the overall user experience. These functionalities are crucial for businesses and individuals who rely on efficient communication. Additionally, many models include integrated security measures to protect against eavesdropping and unauthorized usage, thus ensuring privacy during calls.

With the integration of advanced technologies, the AT&T Telephone Adapter provides users with quality features such as echo cancellation, noise reduction, and support for various codecs. These characteristics play a significant role in delivering clear audio quality, which is vital during phone conversations, especially in professional settings.

Furthermore, installation and configuration are usually straightforward, making it easy for users, regardless of their technical expertise, to set up the device. The adapter typically features user-friendly interfaces and may include management tools that allow individuals to customize settings according to their preferences.

In summary, the AT&T Telephone Adapter is designed to accommodate the transition from traditional telephony to modern VoIP technology. With its robust features, compatibility with existing analog phones, and quality audio performance, it is an excellent choice for both residential and business users looking to enhance their communication capabilities while keeping existing infrastructure intact.
Top Page Image Contents