CS-1708 / CS-1716 User Manual

Troubleshooting

Symptom

Possible Cause

 

Action

After

Operating System

When you install a Sun or Mac computer,

installation,

not properly set for

before you run it for the first time you must set

my Sun/Mac

its port.

the correct operating system for the port it is

computer

 

connected to, otherwise, it will not boot. See

does not boot.

 

SET OPERATING SYSTEM, p. 32, for details.

 

 

 

Keyboard

Keyboard and/or

Unplug the cable(s) from the console port(s),

and/or

mouse need to be

then plug it/them back in.

Mouse not

reset.

 

 

responding.

 

 

 

No connection to the

Check the cable from the switch to the

 

 

computer.

computer to make sure it is properly connected.

 

 

 

 

KVM switch needs

Power off all devices on the installation (see the

 

to be reset.

note at the top of p. 9); power off the KVM

 

 

switch; wait five seconds; then power up.

 

 

 

 

Device not

Windows timing

1.

Unplug the KVM cable from the computer’s

recognized

problem.

 

USB port.

message

 

2.

Go into Windows’ System Settings and

(Windows)

 

 

remove the Unknown Device entry.

 

 

3. Plug the KVM cable back in. Windows will

 

 

 

now recognize the device.

Limited Warranty

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDEN- TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and specially disclaims its quality, performance, merchantability, or fitness for any particular purpose.

The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions, or update. For further inquires please contact your direct vendor.

50.

2004-04-27

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ATEN Technology CS-1708 user manual Troubleshooting, Symptom Possible Cause Action
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CS-1708 specifications

ATEN Technology has long been known for its innovative solutions in the realm of connectivity and control technology. Among its flagship products is the CS-1708, an 8-port KVM switch that provides robust management of multiple computers through a single set of keyboard, video monitor, and mouse. The CS-1708 is particularly popular in environments where space is at a premium—allowing users to control several systems without the need for multiple peripherals.

One of the main features of the CS-1708 is its ability to support both USB and PS/2 connections. This versatility ensures compatibility with a wide range of devices, making it an excellent choice for businesses that still operate legacy systems while transitioning to newer hardware. The switch supports resolutions up to 1920 x 1200 at 60Hz, ensuring that users experience clear and reliable video quality without degradation.

In terms of technology, the CS-1708 employs ATEN’s advanced video technology, which optimizes the signal and ensures high-definition output. The switch uses intelligent EDID (Extended Display Identification Data) emulation technology—this feature helps to eliminate display issues that can result from changes in connections. Furthermore, the CS-1708 includes dual interface capabilities and allows for asynchronous switching between ports, giving users the flexibility to interact with multiple systems seamlessly.

Another key characteristic of the CS-1708 is its user-friendly interface. The unit is equipped with convenient push-button controls and an on-screen display (OSD) feature, making it easy to navigate between different computer systems. Additionally, the CS-1708 supports audio as well—making it ideal for multimedia applications where sound output is essential.

Moreover, the CS-1708 is designed with security in mind. It allows for comprehensive user access control, ensuring that only authorized personnel can access critical systems. The unit also incorporates a reliable power management system, which minimizes downtime and enhances operational continuity.

In summary, the ATEN Technology CS-1708 is an advanced KVM switch that delivers essential features such as dual-interface support, high-resolution capability, and intuitive user management. Its compatibility with various systems and networks, coupled with robust security features, positions the CS-1708 as a reliable and effective solution for businesses and organizations looking to streamline their IT operations.
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