Troubleshooting
Symptom | Possible Cause | Action | |
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Erratic Behavior | Unit not receiving | Use a DC 5V power adapter if you are | |
| enough power | not already using one. If you are | |
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| already using a power adapter, check | |
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| that it matches the system | |
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| specifications (DC 5V) and that it is | |
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| plugged in and functioning properly. | |
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| |
Keyboard and/or | Keyboard and/or | Press and hold port selection switches | |
Mouse not | Mouse need to be | 1 & 2 for two seconds. | |
responding. | reset. |
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Unplug the cable(s) from the console | |||
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| port(s), then plug it/them back in. | |
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| No connection to the | Check the cable from the switch to the | |
| computer. | computer to make sure it is properly | |
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| connected. | |
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| |
| KVM switch needs to | Power off all devices on the | |
| be reset. | installation (see the second note at the | |
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| top of page 9); power off the KVM | |
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| switch; wait five seconds; then power | |
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| up. | |
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| |
The OSD doesn’t | Bootup focus | The port that the Sun Blade 2000 or | |
display on my Sun | problem. | Sun V880 resides on must be selected | |
Blade 2000 or Sun |
| when the computer is booted – | |
V880 |
| otherwise the OSD doesn’t display it | |
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| when you invoke it with the hotkeys. | |
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| |
Cannot enter the | Port OS setting | The Dell DL380 needs to be set as a | |
BIOS setup program | problem. | Sun computer (see SET PORT OS, | |
with my Dell DL380. |
| page 31), in order to access the BIOS | |
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| setup program. Change the Port OS | |
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| and reboot. | |
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| Note: After you have finished with the | |
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| BIOS setup program, set the Port OS | |
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| back to its normal value. |
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