52 Troubleshooting

CrossFire™-Specific Troubleshooting

Problem

Possible Solution

 

 

“CrossFire™ Is

This error is occurred because CrossFire™ did not

Currently

correctly detect your graphics hardware or their is a

Unavailable.”

problem with the software.

 

• Check the graphics card are installed correctly.

 

• Check the interconnect cable is installed correctly.

 

• Close all running 3D applications.

 

• Re-install the Catalyst™ Control Center.

 

For information on installing the software see the Getting

 

Started Guide that came with your graphics card.

 

 

“The hardware

Graphics card with different amounts of memory can by

capabilities (such

used with CrossFire™. However, restarting your computer

as memory size)

is required prior to using your system in CrossFire™ mode.

of the CrossFire™

This will cause CrossFire™ to reduce the amount of

Edition and

memory being used on the larger card to match the

regular card are

memory size of the smaller card.

mismatched.”

Clicking OK to the memory mismatch error message will

 

restart your computer.

 

When disabling CrossFire™ you will be given the option to

 

restart your computer to restore the original graphics

 

memory size or continue with the reduced memory size.

 

 

Cannot Use ATI

ATI Overdrive is not an available feature on CrossFire™

Overdrive

systems.

 

 

Screen Rotation

Screen rotation is not an available feature on CrossFire™

Function Does

systems.

Not Work or is

 

Unavailable

 

Unable to get

Ensure that the proper drivers for both graphics cards has

CrossFire™ to

been properly installed.

work on a

If both graphics cards have already inserted onto the

Windows® XP

motherboard, connect a display to the DVI connection of

Professional x64

the CrossFire™ Master graphics card and then install the

Edition system.

drivers for both graphics cards.

 

 

VIVO on Slave

If a VIVO (Video In, Video Out) connection is available on

Card Does Not

the Slave card, its functionality is not supported in this

Work

configuration. If the graphics card is moved into the

 

primary PCI Express® slot, VIVO functionality will return.