Warranty and Return Policy

Return Policy

During the One-year Limited Warranty period, a defective product can be replaced. Follow these instructions.

1)Return to retailer

2)For U.S. and Canada only: If the retailer’s return period has been exceeded, call for the Ego Helpline for return instructions.

(Please be ready to provide model & lot #’s)

EGO Helpline:

(Within U.S. & Canada)

562)903-9550 or Toll Free (800) 747-2660 M-F, 8am-5pm, P.S.T.

3)A Return Merchandise Authorization (RMA) number for your return will be assigned.

4)RMA number must be clearly marked on four sides of package.

A missing or unclear RMA number may result in a delay of your service.

5)Please ship the product postage paid. COD shipments cannot be accepted. Atlantic cannot assume responsibility for loss of damage during incoming shipment. For your protection, carefully package the shipment and insure it with the carrier.

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Atlantic EGO instruction manual Return Policy