125
Authentication may be throu
g
h the user name and password, the
MAC address or the host name.
2 The username and password apply to PPPoE and PPoA
encapsulation only. Make sure that you have entered the correct
Service Type, User Name and Password (be sure to use the correct
casing).
A.7 Internet Access
I cannot access the Internet.
Steps Corrective Action
1 Make sure the ADSL Router is turned on and connected to the
network.
2 If the DSL LED is off, refer to Section A.1.3.
3
V
erify your WAN settin
g
s.
4 Make sure you entered the correct user name and password.
Internet connection disconnects.
Steps Corrective Action
1 Check the schedule rules.
2 If you use PPPoA or PPPoE encapsulation, check the idle time-out
setting.
3 Contact your ISP.
A.8 Remote Management
I cannot remotely manage the ADSL Router from the LAN or WAN.
Steps Corrective Action
1 Refer to the Remote Mana
g
ement Limitations section in the
Firmware and Confi
g
uration File Mana
g
ement chapter for scenarios
when remote management may not be possible.
2 Use the ADSL Router’s WAN IP address when confi
g
urin
g
from the
WAN.
Use the ADSL Router’s LAN IP address when confi
g
urin
g
from the
LAN.
3 Refer to Section A.6 for instructions on checkin
g
your LAN