TROUBLESHOOTING
PROBLEM | SOLUTION |
IR remote inoperative | — Verify that the batteries in the remote are fresh. |
| — Verify that the remote sensor eye is not obstructed. |
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Disc won't play | — Insert a disc with the label side facing up. |
| — Check the type of disc you put into disc tray. This DVD |
| only plays DVDs, audio CDs and MP3s. |
| — Both the unit and the disc are coded by region. If the |
| regional codes don’t match, the disc can’t be played. |
| This DVD player is set to Region Number 1. |
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|
Play starts, but then | — The disc is dirty. Clean it. |
stops immediately | — Condensation has formed. Allow player to dry out. |
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No sound or | — Make sure your DVD is connected properly. Make sure |
distorted sound | all cables are securely inserted into the appropriate |
| |
| jacks. |
| — If you are using the |
| sure you turn on the IR headphone power, make sure |
| the correct channel |
| — Make sure the Modulator is ON and the proper |
| Frequency has been selected. |
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|
Can’t advance | — You can’t advance through the opening credits and |
through a movie | warning information that appears at the beginning of |
| |
| movies because the disc is programmed to prohibit that |
| action. |
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|
Not allowed at | — The feature or action cannot be completed at this time |
the moment | because: |
| 1. The disc’s software restricts it. |
| 2. The disc’s software doesn’t support the feature (e.g., |
| angles) |
| 3. The feature is not available at the moment. |
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|
Picture is distorted | — The disc might be damaged. Try another disc. |
| — It is normal for some distortion to appear during |
| forward or reverse scan. |
No forward or | — Some discs have sections that prohibit rapid scanning |
reverse scan | or title and chapter skip. |
| — If you try to skip through the warning information and |
| credits at the beginning of a movie, you won’t be able to. |
| This part of the movie is often programmed to prohibit |
| skipping through it. |
MMD11 A | 21 |
