TROUBLESHOOTING GUIDE
SYMPTOM
No power.
The remote does not function.
DVD
No sound or only a very
No picture.
CAUSE (AND REMEDY)
•Check that the AC power cord is connected.
•The unit is not turned on.
•Remove any obstacles between the remote and the unit.
•Use the remote near the unit.
•Point the remote at the remote sensor on the unit.
•Replace the batteries in the remote with new ones.
•Make sure that you select DVD mode.
•The system is in pause mode. Press the 
PLAY button to return to normal PLAY mode.
•
PLAY button to return to normal play mode.
•Make sure the AUDIO / VIDEO output and AV IN input connections are correct.
•The DTS DVD disc cannot be decoded to have speaker output.
•The unit is too hot. Shut off the unit for 30 minutes to cool it down.
•The region number of the disc does not match the region number of this unit. 
The picture | is not | • | Clean the disc. | |
clear. |
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| • | The disc is scratched. |
Severe hum or noise | • | The plugs and jacks are dirty. Wipe them with a cloth slightly moistened | ||
is heard. |
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| with alcohol. |
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| • | Clean the disc. |
The disc | does not | • | There is no disc inside ("No Disc" appears on the screen). | |
play. |
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| • | Insert the disc correctly with the playback side facing down. |
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| • | Clean the disc. |
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|
| • | A |
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| incompatible. |
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| • | Condensation may have formed inside the unit due to a sudden change in |
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|
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| temperature. Wait about an hour for it to clear and try again. |
TV |
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|
Bad Picture (snow, | • | Check the location of the antenna and adjust it if necessary. | ||
multiple | images, | • | Make sure the antenna cable is firmly connected. | |
distortion, blurry) | • | Make sure all input cables are firmly connected. | ||
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| |
Black and | white | • | Check the VIDEO MENU within the TV SETUP MENU. | |
picture. |
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| • | Check to make sure the program you are watching is broadcast in color and |
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| not black & white. |
No picture or sound. | • | Make sure the unit is plugged in and turned on. | ||
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| • | Make sure that TV mode is selected. |
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| • | Try a new channel to check for possible station trouble. |
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| • | Make sure the antenna is connected properly. |
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| • | Increase the volume. |
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| • | Make sure the antenna or audio video source device is working properly. |
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| • | Make sure all cables are firmly connected. |
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| • | Check for local interference. |
Colored patches of | • | Make sure there are no unshielded electrical devices nearby that are | ||
picture. |
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| causing interference. |
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| • | Turn the unit off for 30 minutes, then try it again. |
No sound is output from the HDMI out
•Check the connection between this unit and the HDMI out jack of other equipment.
•See if the TV supports this 480p/576p/720p/1080i DVD system.
•Check your TV system setup correctly.
•Make sure your TV supports HDCP (High Bandwidth Digital Content Protection).
E - 29
9/13/2007, 3:36 PM
