GX2401c I/B version 09050A-1

 

 

to reset the system.

Does not ring

Check the RING ON / OFF mode on the handset. Set to

 

 

RING ON mode to enable the handset ringer.

 

Check that the telephone line cord connectors at both ends

 

 

are pushed in firmly until they click.

 

You may have exceeded the Ringer Equivalence Number

 

 

(REN) limit of how many phones can be connected to the

 

 

same line. The REN total of all devices (printed on the

 

 

bottom label of each unit) should not exceed five (5).

 

 

Disconnect the appropriate units to lower the REN total.

No power on the

Check the Ni-Cd battery pack for proper connection inside

handset unit

 

the battery compartment on the handset.

 

The handset rechargeable Ni-Cd battery pack may need

 

 

charging.

Does not charge

Check the Ni-Cd battery pack for proper connection inside

 

 

the battery compartment on the handset.

 

Make sure the charging contacts on both the base unit and

 

 

the handset are in contact during charging.

 

The charging contacts and terminals may need cleaning

 

 

with an alcohol-dampened swab.

Range is limited

Raise or reposition the antenna on the base.

 

Move the base unit so that it is centrally located in your

 

 

residence or office and make sure that the base unit is not

 

 

located near appliances.

 

The handset Ni-Cd battery may be weak. Recharge the Ni-

 

 

Cd battery.

 

Refer to the section "Improving Cordless Reception".

Calls received flutters

The handset rechargeable Ni-Cd battery pack may need

or fades

 

charging.

Interference on

Choose an alternate channel using the SCAN button on the

reception

 

handset.

 

Refer to the section "Improving Cordless Reception".

Excessive static

Ensure that the antenna is not touching another metal

 

 

object.

 

Refer to the section "Improving Cordless Reception".

B.CALLER ID SYSTEM TROUBLESHOOTING TABLE

Symptoms

Possible Solution / Cause

The Caller ID panel is

Check the power connection.

blank

Check the telephone line cord connections.

 

Check the batteries for proper installation.

The Caller ID does not

The Caller ID unit will not function until you have Caller ID

show the caller's

service provided by your local phone company. Call your

name and / or phone

local phone company to have Caller ID installed on your

number.

telephone line.

 

Check your telephone line connections. Make sure all

 

connections are secure and connected.

09050A-1

26

OWNER’S MANUAL#GX2401c VER.09050A-1

PAGE: 26

English version

Page 27
Image 27
Audiovox GX2401c owner manual Caller ID System Troubleshooting Table, Symptoms Possible Solution / Cause