Troubleshooting
Your Home Kit has been designed and built to be
•Check that all connections are firm and secure..
•Make sure you have connected the Home Dock as described in this User Guide.. Verify that the power outlet is working..
If you see this on the screen:
Try this:
Acquiring Signal | • Move the antenna to a |
| sure which way is south? Think about where the |
| sun rises (in the east) and sets (in the west).. |
| Then stand so that east is to your left and |
| you’ll be facing south.. Is there a window in the |
| direction you’re facing? |
| • You may need to find a better location for the |
| antenna.. Refer to “Step 2: Install the Indoor/ |
| Outdoor Home Antenna” on page 16.. |
|
|
Check Antenna | • Make sure that the Indoor/Outdoor Home |
| Antenna cable is firmly and securely plugged |
| into the Home Dock.. Make sure the cable is not |
| bent or broken.. |
| • Turn the Satellite Radio off, then on, to reset |
| this message.. |
|
|
Channel Off Air | • The channel you’ve selected is not currently |
| broadcasting.. Tune to another channel.. |
|
|
Loading | • Your Satellite Radio is acquiring audio or |
| program information.. This message usually goes |
| away in a few seconds.. |
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