PROBLEMS WITH YOUR GAS RANGE?

You can solve many common appliance problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.

TROUBLESHOOTING GUIDE

FIND YOUR

POSSIBLE CAUSE

HOW TO FIX IT

PROBLEM HERE

 

 

 

Surface control has not been

Push in and turn control to the ON position

 

completely turned to the ON

until burner ignites, then turn control to

 

position.

desired flame setting.

 

Burner ports are clogged.

Use a small gauge wire or needle to open

 

ports.

 

 

 

 

Verify that the burners are positioned

Surface burners do

Burners not positioned

properly on the orifice hoods and the

properly.

burners are sitting flat on the burner support

not light.

 

with tabs engaged in slots.

 

 

 

Range not set for appropriate

See range conversion section of installation

 

gas input.

manual.

 

Pilot lights won’t light due to

Light pilots manually.

 

power failure.

 

 

 

Range power cord is

Be sure power cord is plugged into

 

disconnected from the outlet.

grounded outlet.

 

Burner ports are clogged.

Use a small gauge wire or needle to open

 

ports.

 

 

 

 

Lightly fan the flame and allow burner to

Flame burns halfway

Moisture is present after

operate until flame is full. OR dry burners

round.

cleaning.

thoroughly following instructions in range

 

 

“Cleaning” section.

 

Range is not set for

See range conversion section of installation

 

appropriate gas input.

manual.

 

Dust particles in main line.

Allow burner to operate for a few minutes

Flame is orange.

until flame turns blue.

 

Range is not set for

See range conversion section of installation

 

 

appropriate gas input.

manual.

Oven light does not

Burned out or loose bulb

Tighten or replace oven light bulb.

work.

 

 

 

Range is not set for

See range conversion section of installation

 

appropriate gas input.

manual.

 

Temperature control not set

Make sure temperature control is set at

 

properly.

desired temperature.

 

Pilot light will not light due to

Light pilots manually.

Oven or broiler does

power failure.

 

not heat.

 

Check/reset circuit breaker and/or replace

 

House fuse has blown or

fuse. Do not increase fuse capacity. If the

 

circuit breaker has tripped.

problem is a circuit overload, have it

 

 

corrected by a qualified electrician.

 

Range cord is disconnected

Be sure the power cord is plugged into a

 

from outlet.

grounded outlet.

 

Oven capillary bulb not

Verify that capillary bulb is snapped in clips

 

straight and not touching sides or coated

 

positioned properly.

 

with oven cleaner or food.

Oven temperature is

 

Temperature control not set

Make sure the temperature control knob is

inaccurate.

properly.

set at the desired temperature.

 

Improper use of foil.

Keep foil clear of holes in oven bottom and

 

off of oven sides.

 

 

 

Vent blocked.

Keep vent on backguard clear.

 

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Avanti DG2451W, DG2450SS instruction manual Troubleshooting Guide, Problems with Your GAS RANGE?

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