Avaya 15-601078 2.3 Clearing a Call, 2.4 Conference, 2.5 Transfer

15-601078 Issue 04c (12 December 2008)IP Office

2.3 Clearing a Call

To clear an established call:

·Replace the handset or press DROP.

2.4 Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Note

·The number of parties allowed in a conference is controlled by your phone system.

To add another party to a call:

1. Press CONFERENCE.

2. Dial the number of the person you want to add to the call. Wait for an answer.

3. To add the person to the call, press CONFERENCE again.

If the called party does not answer or does not want to join the conference, press DROP.

You can return to the held call by pressing its call appearance button.

4. Repeat steps 1 through 3 for additional conference connections.

Notes

·To leave a conference, hang up.

2.5 Transfer

This feature allows you to transfer a call from your phone to another extension or outside number.

1.With a call in progress, press TRANSFER.

2.When you hear dial tone, dial the number to which the call is to be transferred. Then do one of the following:

·To transfer the call without announcing it (an unsupervised transfer), press TRANSFER again. The

transfer is complete.

·To announce the call before transferring it (a supervised transfer), wait for the called party to answer:

·If the called party is willing to accept the call, press TRANSFER again to complete the transfer.

·If the called party does not wish to accept the call or there is no answer, press DROP.