2.6 Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance button, you can then HOLD the first call and answer the second call.

To put a call on hold:

Press HOLD and answer the second call by pressing its Call Appearance button. The LED beside the first call appearance button flashes to show that it is on hold.

To return to the held call:

Clear or put on hold the second call and press the Call Appearance button of the held call.

Notes

If the system feature AutoHold is on (consult your system administrator) then you can hold an active call by pressing the second call’s Call Appearance button. If AutoHold is off, then pressing the second call’s Call Appearance button will drop the first call.

To transfer a held call, see Transfer

11.

2.7 Redial

The Redial, or Last Number Dialed, feature, automatically redials the last extension or outside number (up to 24 digits) you dialed.

To redial the last number that you dialed:

Press REDIAL.

2.8 Message

Message is used to access the voicemail system if installed. Once pressed, the prompts given will depend on the type of voicemail system. For further details refer to the Mailbox User Guides provided for the different voicemail systems supported by IP Office.

The message lamp at the top of the phone stays lit when there are new messages in your mailbox, or in any other mailbox for which you have been configured to receive "Message Waiting Indication".

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IP Office

15-601078 Issue 04c (12 December 2008)

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Avaya 15-601078 manual Hold, Redial, Message