Troubleshooting Guidelines

 

 

 

 

 

 

 

Table 4-1. Parameter Values—Continued

 

 

 

 

 

 

 

 

 

 

Name

System Value

Format

 

PWB SN

cccccccccccc

Printed Wiring Board (circuit board) Serial Number,

 

 

cccccccc

up to 18 ASCII graphic characters

 

 

 

 

 

PWB comcode

ccccccccc

9 ASCII numbered characters

 

 

 

 

 

MAC address

00:60:1D:hh:hh:hh

Each octet of the MAC address is displayed as a

 

 

 

pair of hexadecimal numbers.

 

 

 

 

 

 

filename1.exe

up to 16 ASCII graphic characters.

 

 

filename2.exe

Out of the box, there will be only one

 

 

 

filename.exe. After installation, there should be

 

two filenames. If there is only one, installation has failed. Verify the problem, and then re-install the telephone.

Error Messages

The 4600 Series IP Telephones issue messages in English only. The IP Telephones also display messages from the switch, which outside the United States may issue messages in the local language.

Table 4-2. Possible Error Messages During Installation of 4600 Series IP Telephones

Error Message

Cause/Resolution

Checksum error

CAUSE: Downloaded application file was not downloaded or

 

saved correctly.

 

RESOLUTION: The telephone automatically resets and attempts

 

to re-initialize.

 

 

DHCP: CONFLICT

CAUSE: At least one of the IP address offered by the DHCP

* to program

server conflicts with another address.

 

RESOLUTION: Review DHCP server administration to identify

 

duplicate IP address(es)

 

 

File too large

CAUSE: The telephone does not have sufficient room to store the

Cannot save file

downloaded file.

 

RESOLUTION: Verify the proper filename is administered in the

 

TFTP script file, and that the proper application file is located in

 

the appropriate location on the TFTP server.

 

 

 

Error Messages

 

 

 

 

4-3

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Image 37
Avaya 4600 manual Error Messages, Ccccccccc, 00601Dhhhhhh, Filename1.exe, Filename2.exe

4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.