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Avaya 4600 manual

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4600 Series IP Telephone

LAN Administrator Guide

555-233-507

Issue 4

August 2006

Contents

Main Page Contents Chapter 2: Overview of Voice over IP (VoIP) and Network Protocols . . 27 Chapter 4: Server Administration . . . . . . . . . . . . . . . . . . . . . 53 Page Chapter 5: Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . 127 Appendix A: Avaya - 46xx IP Telephone MIB . . . . . . . . . . . . . . . 151 Page Page Chapter 1: Introduction About This Guide Intended Audience Document Organization Change History Whats New in Issue 4 Terms Used in This Guide Page Page Conventions Used in This Guide Symbolic Conventions Typographic Conventions Online Documentation Related Documents Page Page Page IETF Documents Page ITU Documents ISO/IEC, ANSI/IEEE Documents Customer Support Page Chapter 2: Overview of Voice over IP (VoIP) and Network Protocols Overview of Voice over IP (VoIP) Data and Voice Network Similarities Delay and Jitter Tandem Coding Voice Coding Standards Telephony Protocols DHCP TFTP HTTP DNS NAT QoS SNMP Network Assessment 4600 Series IP Telephones Software DHCP and File Servers H.323 Registration and Authentication SIP Registration and Authentication WAN Considerations Initialization Process Step 1: Telephone to Network Step 2: DHCP Server to Telephone Step 3: Telephone and File Server Step 4: Telephone and the Call Server TCP/UDP Port Utilization Page Page Page Suggestions for Installation and Configuration Reliability and Performance IP Address Lists and Station Number Portability Security Page Page Chapter 3: Requirements Hardware Requirements Page Additional Hardware Requirements Software Requirements Page Page Chapter 4: Server Administration Page Page Page Parameter Data Precedence Administering H.323 and SIP IP Telephones on the Same Network Administering 4600 Series IP Telephones on Avaya Media Servers (H.323 Only) DEFINITY Releases 9, 9.5, 10, and Avaya Communication Manager Software Release 1.1+ DEFINITY Release 8.4 DHCP and File Servers Software Checklist Required Network Information Page DHCP Choosing a DHCP Configuration DHCP Software Alternatives DHCP Generic Setup Page Page Page Windows NT 4.0 DHCP Server Verifying the Installation of the DHCP Server Initial Configuration Creating a DHCP Scope for the IP Telephones Editing Custom Options Adding the DHCP Option Activating the Leases Verifying Your Configuration Verify the Default Option, 176 46XXOPTION Verify the Scope Option, 176 46XXOPTION Windows 2000 DHCP Server Verifying the Installation of the DHCP Server Creating and Configuring a DHCP Scope Page Adding DHCP Options Activating the New Scope TFTP (H.323 Only) TFTP Generic Setup TFTP Server on S8300 Media Server Avaya File Server Application HTTP HTTP Generic Setup 4600 Series IP Telephone Scripts and Application Files Page Choosing the Right Application File and Upgrade Script File Page Contents of the Upgrade Script Contents of the Settings File The GROUP System Value Page QoS IEEE 802.1D and 802.1Q Page DIFFSERV UDP Port Selection (H.323 Only) Network Audio Quality Display on 4600 Series IP Telephones RSVP and RTCP Internal Audio Parameters VLAN Considerations VLAN Tagging VLAN Detection VLAN Separation Page Unnamed Registration IEEE 802.1X 802.1X Pass-Through and Proxy Logoff 802.1X Supplicant Operation Link Layer Discovery Protocol (LLDP) Page Page Page Administering Options for the 4600 Series IP Telephones Page Page Page Page Page Page Page Page Page DNS Addressing Customizing the Site-Specific Option Number (SSON) Entering Options Using the Telephone Dialpad Enhanced Local Dialing Setting the Date and Time on SIP IP Telephones Setting the Dial Plan on SIP IP Telephones Customizing the 4630/4630SW IP Telephone Page Page 4630/4630SW Backup/Restore Call Log Archive Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW, and 4625SW IP Telephones Page Page The Application Status Flag (APPSTAT) Backup/Restore for 4610SW, 4620/4620SW, 4621SW, 4622SW and 4625SW IP Telephones Page Page Page Chapter 5: Troubleshooting Guidelines Error Conditions Page Page Page Page Page Page The Clear Administrative Option Page The Reset Administrative Option Reset System Values Page Restart the Telephone The View Administration Option Page Page Error Messages Page Page Page Page Page Troubleshooting the 4601 IP Telephone Page Page Appendix A: Avaya - 46xx IP Telephone MIB Downloading the Avaya - 46xx IP Telephone MIB Page Appendix B: Creating Web Sites for the 4630/4630SW IP Telephone General Background Browser Features and Behavior Document Skeleton Content-Based Style Logical Style Physical Style Physical Spacing and Layout Lists and Tables Lists Tabl es Images Links Frames Forms Character Entities Colors Fonts Cookies Design Guidelines Fixed-Width Objects Images Frames Fonts Maintaining Context User Interaction Click-to-Dial Functionality Page Page Appendix C: Creating Web Sites for Other 4600 Series IP Telephones Page Appendix D: Administering Thin Client Directories Page Appendix E: The Push Feature Push Content Push Priorities For More Information on Push Index Numerical A B C E F G H I R S T U V

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