Error Messages

Table 16: Possible Error Messages During Installation or Operation of 4600 Series IP Telephones (continued)

Error Message

Cause/Resolution

 

 

Extension in use

CAUSE: The specified extension is already in use,

 

according to the Avaya Media Server.

 

RESOLUTION: Wait a few minutes, and try again. Waiting

 

works when the extension is correctly administered, but a

 

service interruption occurs of which the Avaya Media

 

Server is not yet aware. Otherwise, verify the proper

 

extension with respect to switch administration.

 

Alternatively, if you are logging in from a remote location

 

and want to log the other user off, press the # key twice,

 

once at each prompt.

Failed to set phone IP

CAUSE: The 4600 Series Telephone was originally

Address

installed on one switch with Static Addressing, and has

 

subsequently been installed on another switch with an

 

active DHCP server assigning dynamic IP addresses.

 

RESOLUTION: Reset the telephone.

 

 

Incompatible

CAUSE: This release of the Avaya Media Server does not

 

support the current version of the IP telephone.

 

RESOLUTION: Upgrade to the current version of Avaya

 

Media Server software.

Message light blinks on

CAUSE: The telephone has a hardware fault.

and off, and the

RESOLUTION: Replace the telephone.

telephone did not

 

complete registration

 

NAPT Error

No Proxy Found

(SIP only)

CAUSE: A device between the telephone and the call server is invoking Network Address Port Translation, which the 4600 Series IP Telephones do not support. RESOLUTION: Contact the System Administrator to remove or re-administer the NAPT device.

CAUSE: A problem with the list of SIP registration/proxy servers.

RESOLUTION: Review the server administration to ensure that the correct addresses are specified. Verify the proper operation of the Registration Server(s) and the intervening network.

No Socket

CAUSE: The telephone has registered with the call server,

 

but network problems have prevented the telephone from

 

opening a TCP socket.

 

Note: This message only occurs on older software

 

versions. Telephones with newer software automatically

 

reset.

 

RESOLUTION: Press the # button to reset the telephone

 

and contact the [Network] System Administrator to report

 

the network problem.

 

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Avaya 4600 manual Failed to set phone IP
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4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.
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