Error Conditions

Table 14: Some Error Conditions in Operation of 4600 Series IP Telephones (continued)

Condition

Cause/Resolution

 

 

The user indicates a 4610SW/4620/4620SW/

CAUSE: The 46xxsettings script file is not

4621SW/4622SW/4625SW-specific or

pointed to accurately, or is not properly

4630/4630SW-specific application is not

administered to allow the application.

accessible.

RESOLUTION: Assuming the user is meant to

 

have that application, verify the 46xxsettings

 

script file is properly specified for your system,

 

including case if your file server is UNIX or

 

LINUX, and extension. Then, verify all the

 

relevant parameters indicated in Table 11 and

 

Table 12, are accurately specified in the

 

46xxsettings file.

The user indicates

AND the script file is on

a 4610SW/

a TFTP server and the

4620SW/4621SW/

telephone is a SIP

4622SW/

telephone.

4625SW-specific or

 

4630/

 

4630SW-specific

 

application is not

 

accessible,

 

CAUSE: SIP telephones only obtain script files, application files, and 46xxsettings files from HTTP servers.

RESOLUTION: Move the relevant files to an HTTP server, and administer the HTTPSRVR parameter accordingly.

On-hook dialing cannot be performed, Speed Dial labels and administered feature buttons are not available, and only one call appearance can be accessed.

CAUSE: Unnamed registration is enabled and the user did not provide an extension and password at the Extension prompt. RESOLUTION: Instruct the user to enter the extension and password. Alternately, disable unnamed registration.

PHY2STAT was set

BUT the 4610SW,

CAUSE: The telephone’s FTP Backup/Restore

using the INT local

4620/4620SW,

feature is enabled. The user specified a setting

procedure as

4621SW, 4622SW,

file for the PC Ethernet Interface setting

specified in the

4625SW uses the

through the Options menu. The user-specified

4600 Series IP

original setting instead

setting is overriding the Local Procedure

Telephone

of using the new

PHY2STAT setting.

Installation Guide,

setting following a

RESOLUTION: Use the Options menu to

 

reboot.

change the setting to the value you want, so

 

 

the INT local procedure is not necessary.

 

 

Alternatively, use the Options menu to change

 

 

the PC Ethernet Interface setting to

 

 

Auto-negotiation. Then make all future

 

 

changes using the INT local procedure.

 

 

6 of 6

 

 

 

Issue 4 August 2006 133

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Avaya 4600 manual File for the PC Ethernet Interface setting, Series IP, Telephone, PC Ethernet Interface setting to

4600 specifications

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