System Features

System Features Introduction

As well as your phones specific features that only the system administrator can allocate, you can access a number of system features by dialling short codes.

These instructions are for the system's default configuration. They assume that you are using the default feature codes. It also assumes that you have full access to all features and the public phone network.

Call Forwarding

Your calls can be forwarded to another extension or an external number when:

You are away from your desk (on no answer).

Your extension is busy (on all Call Appearance keys).

You are away from the office (e.g. when you are on holiday).

The following options are available for call forwarding:

To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this example).

To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. The letter D is displayed. To switch it off, dial *02.

To switch Forward On Busy On, dial *03. To switch it off, dial *04.

To switch Forward On No Answer On, dial *05. To switch it off, dial *06.

To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for Forward Unconditional only.

To Cancel All Forwarding, dial *00.

Note

Cancelling all forwarding will also cancel any Follow Me you have set.

2402 and 5402 User Guide

Page 11

IP Office 4.0

15-601057 Issue 4a (11th December 2006)

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Avaya 2402, 5402 System Features Introduction, Call Forwarding, Following options are available for call forwarding

5402, 2402 specifications

The Avaya 5402 is a robust desktop phone designed for business environments that require reliable communication solutions. Part of Avaya’s flagship 9600 Series, the 5402 model caters specifically to users who need a simple yet effective tool for handling their communication needs while integrating seamlessly with modern telephony technologies.

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The Avaya 5402 phone employs Voice over IP (VoIP) technology, which not only offers cost-effective calling solutions but also supports advanced call management features. This technology ensures that voice signals are transmitted over the internet rather than traditional telephone lines, enabling greater scalability and flexibility. It is particularly advantageous for businesses looking to streamline their communication systems and reduce operational costs.

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