2420 and 5420 User Guide
2420 and 5420 User Guide Page 34
IP Office 3.2 [15-601077] Issue [7] (5 June 2006)
Answering Calls To answer calls at your own extension:
Pick up the handset
or (in headset mode)
Press the button associated with the alerting call.
The default ring cadences are:
Internal calls - single ring cadence.
External calls - double ring cadence.
These can be changed by your system administrator.
To answer a call at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:
*30 to answer a call ringing anywhere.
*31 to answer a call within your group.
*32*201# to answer the call for a particular extension, in this example 201.
Note
If your phone rings for any longer than a specified period (15 seconds in default), any re-direction
feature that you have activated, such as voicemail or call forwarding, will come into effect.
Your calls can be forwarded to another extension or an external number when:
You are away from your desk (on no answer).
or
Your extension is busy (on all call appearance keys).
or
You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:
To set the number to which your calls are forwarded, dial *07*201#, forwarding to 201 in this
example.
To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it
off, dial *02.
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
To Switch Forward On No Answer On, dial *05. To switch it off, dial *06.
To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for
Forward Unconditional On only.