Chapter 1

Treating any variable with abnormal behavior as an issue that should be investigated further using other SMON tools.

In general, the Switch Statistics tool can help you spot problems that only become apparent from a high-level view over time. By periodically viewing Switch Statistics, you can detect normal and abnormal behavior of the specific switch configuration.

SMON collects and displays all information in real-time. In addition, information collected during a session can be saved in a report.

Port Statistics Overview

The Port Statistics tool measures the traffic travelling through each port on the selected device. For each port, SMON summarizes the traffic, such as packets into the device and packets from the device. You can sort by port name or by any of the packet types. You can see, for example, the ports generating the most errors.

If you notice that a particular port displays a disproportionate amount of errors, this may suggest that a device connected to the port is responsible for the problem.

You select the most active ports by using a rate base. SMON measures the rate base for all the ports to find the most active ports and then displays these ports and their statistics. This process is called Port TopN.

Using the Port Statistics tool in conjunction with VLAN Statistics and Switch Statistics makes it straightforward to discover the cause of a problem. For example, using Switch Statistics you may discover that there are too many errors on a specific switch. You could then use Port Statistics to help indicate the port from which the problem originates.

VLAN Statistics Overview

The VLAN Statistics tool measures the switched traffic travelling through VLANs on the selected switch. A VLAN consists of stations connected logically rather than physically. A VLAN can be used, for example, to distribute network resources by department, even if the department’s stations are not all located in the same area. Therefore, a VLAN can incorporate stations from different devices.

By comparing the load of each VLAN you can discover which VLANs are:

Utilizing their full capacity.

Under capacity.

5

Avaya P120 SMON User Guide

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Avaya P120 SMON manual Port Statistics Overview, Vlan Statistics Overview

P120 SMON specifications

The Avaya P120 SMON is a sophisticated communications platform designed for small to medium enterprises, delivering robust performance in a compact form factor. Its primary focus is to enhance organizational efficiency through advanced communication tools tailored to meet the diverse needs of modern businesses.

One of the main features of the Avaya P120 SMON is its scalability, allowing businesses to start with a smaller system and expand as their needs grow. This flexibility is crucial for organizations that anticipate future growth, ensuring that the communication system can evolve without the need for a complete overhaul.

The platform employs VoIP (Voice over Internet Protocol) technology, enabling voice calls to be transmitted over the internet. This not only reduces costs compared to traditional phone systems but also allows for high-quality voice communication. Additionally, the P120 SMON supports various integration options with existing IT infrastructure, enabling smooth interoperability with existing applications and systems.

A key characteristic of the P120 SMON is its support for multiple communication channels, including voice, video, and messaging. This multi-channel capability ensures that teams can collaborate effectively regardless of their preferred communication method. The user-friendly interface simplifies the interaction for end-users, providing easy access to features such as call forwarding, voicemail, conferencing, and instant messaging.

Furthermore, the P120 SMON is equipped with advanced security features to protect sensitive business communications. With end-to-end encryption and secure access protocols, organizations can conduct their communication with the confidence that their data is protected from unauthorized access.

The platform also includes comprehensive reporting and analytics tools, enabling businesses to track usage patterns, identify areas for improvement, and make data-driven decisions to enhance overall productivity. This capability is vital for managers who want to optimize communication workflows and assess team performance effectively.

In conclusion, the Avaya P120 SMON stands out as a versatile and reliable communication solution for small to medium enterprises. With its scalability, VoIP technology, multi-channel support, security measures, and robust reporting capabilities, it empowers organizations to improve collaboration, streamline workflows, and enhance communication efficiency in today's fast-paced business environment.