Chapter 1: Maintenance Overview
Chapter contents
This chapter contains the following sections:
●Overview
●Related resources
●Linux operating system manuals
Overview
The Secure Access and Control Offer Basic and Premium Offers allow secure remote servicing of customer devices by means of the Internet Protocol (IP). SAC traffic between the customer’s and Avaya’s infrastructure is via a Virtual Private Network (VPN) or Frame Relay. SAC uses the Red Hat® Enterprise Linux® Standard 3.0 operating system on the Secure Services Gateway (SSG) component.
This manual provides information on administration and maintenance of the Secure Services Gateway (SSG) hardware and operating system. This includes the following:
●Replacing hardware components.
●Monitoring the operating system. See Operating System Monitoring on page 23.
●Performing an operating system recovery. See Operating System Recovery on page 27.
●Perform a backup or restore of the Secure Services Gateway (SSG) Configuration. See SSG Configuration Backup and Restore on page 33.
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