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Avaya R3.0 manual Related resources, Related Resources, Document Title, Document No, Content, 1 of

Models: R3.0

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Page 6

Maintenance Overview

Related resources

You can download the following documents at http://support.avaya.com/sac.

Table 1: Related Resources

Document Title	Document No.	Content

SSG and NIU Installation	19-300173	Procedures for hardware and software
and Configuration		installation and configuration. Description
		of IBM hardware x305 and x306 servers.
		Also contains information on customer vs.
		Avaya responsibilities like VPN, upgrades,
		updates, and so forth.

SSG Quick Setup Guide	19-300175	A summary of steps to successfully get the
		SSG (both hardware and software) up and
		running properly.
NIU Quick Setup Guide:	19-300246	A summary of steps to successfully get the
For non-preloaded,		NIU (both hardware and software) up and
non-Avaya-labeled,		running properly.
Lantronix products		This Quick Setup Guide is for
		non-preloaded, non-Avaya labeled
		Lantronix NIUs.

NIU Quick Setup Guide:	19-300552	A summary of steps to successfully get the
For preloaded firmware		NIU (both hardware and software) up and
and preconfigured NIUs		running properly.
		This Quick Setup Guide is for Lantronix
		NIUs that have preloaded firmware and
		are preconfigured for Avaya.
SSG User Guide	19-300393	Provides step-by-step instructions to
		configure and maintain the SSG Web
		interface, as well as, a description of each
		field in the Web interface.

Job Aid: Configuration of	19-300247	Describes the steps required to configure a
G3si Release 6 through 9		G3si r6-r9, or higher, if no CLAN is
Including Release 9.5 or		installed for support of the SAC offer.
higher, If the CLAN Board
Is NOT Installed for SAC
Offer Support
Job Aid: Configuration of	19-300276	Provides the required steps for Tier 3
INTUITY AUDIX R4.x for		Support to configure INTUITY AUDIX
SAC Offer Support		Release 4.x for support of the SAC offer

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6 Secure Services Gateway (SSG) Maintenance Guide

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Avaya R3.0 manual Related resources, Related Resources, Document Title, Document No, Content, 1 of

Contents

in support of the Secure Access and Control Offer SAC R3.0 Secure Services Gateway SSGMaintenance Guide 19-300174 Issue 6 August2005 Avaya Inc. All Rights Reserved Email totalware@gwsmail.comChapter 5 Operating System Recovery Chapter 1 Maintenance OverviewChapter 2 Hardware Upgrade and Maintenance Chapter 3 Server Initialization and ShutdownContents Chapter 6 SSG Configuration Backup and RestoreIndex 4 Secure Services Gateway SSG Maintenance GuideOverview Chapter 1 Maintenance OverviewChapter contents Overview Related resources Linux operating system manualsTable 1 Related Resources ContentRelated resources Document TitleContent Table 1 Related Resources continued2 of Document TitleLinux operating system manuals 3. Under the column Support Resources, go to DocumentationInstallation guidelines Removing the cover of the x305 IBM server Chapter 2 Hardware Upgrade and MaintenanceInstallation guidelines In this chapterSystem reliability guidelines Handling static sensitive devicesGeneral safety guidelines Replacing the hard drive Replacing the hard drive in an x305 IBM serverReplacing the hard drive in an x306 IBM server Description Tasks to replace the hard driveTask 4 Replace the hard drive. x305 see Replacing the hard drive in anReplacing the hard drive in an x305 IBM server 3. Installing the new hard drive in the x305 IBM serverRead General safety guidelines and Handling static sensitive devices Removing the cover of the x305 IBM serverFigure 1 Captive screws on cover Removing the hard drive from the x305 IBM server Figure 2 Removing and replacing the drive cageInstalling the new hard drive in the x305 IBM server Replacing the cover of the x305 IBM serverReplacing the hard drive in an x306 IBM server 2. Installing the new hard drive in the x306 IBM serverFigure 3 Removing and installing the hard drive Removing the hard drive from the x306 IBM serverInstalling the new hard drive in the x306 IBM server Replacing the x305 IBM server’s RSAReplacing the server’s dual NIC Hardware Upgrade and Maintenance20 Secure Services Gateway SSG Maintenance Guide Server initialization System shutdown Chapter 3 Server Initialization and ShutdownServer initialization Chapter contentsSystem shutdown Monitoring system processes Chapter 4 Operating System MonitoringGathering system information Gathering system information Monitoring system processesTable 3 Interactive Commands Command Description Memory usageFile systems Virtual memorySpace used by files in a directory Additional resources 3. Under the column Support Resources, go to DocumentationRoot password Chapter 5 Operating System RecoveryHardware/software problems Hardware/software problems Booting into single-user modeBooting into rescue mode linux rescuemount -t ext3 /dev/hda5 /foo sh-2.05b#chroot /mnt/sysimage fdisk -l oneBooting into single-user mode Booting into emergency mode Operating System Recovery 32 Secure Services Gateway SSG Maintenance GuideBacking up the SSG configuration Restoring the SSG configuration Chapter 6 SSG Configuration Backup and RestoreBacking up the SSG configuration Chapter contentsFigure 4 Edit Backup Scheduler Configuration Page SSG Configuration Backup and Restore34 Secure Services Gateway SSG Maintenance Guide 6. Click Save Changes a. mkdir tempdir b. cd tempdir Restoring the SSG configurationpgrestore -v -p 6543 -d avssgdb -a -Ft --no-owner dbdumpfilename.tar c. tar zfx ~/SSG-Product Id-Date-Time.tgzIndex Issue 6 August 2005Index 38 Secure Services Gateway SSG Maintenance Guide Index