AXIS P3915–R Network Camera

Troubleshooting

No H.264 displayed in the

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC

client

Control Panel (streaming tab). See AXIS Media Control (AMC) on page 13.

 

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

 

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Multicast H.264 only

Check if your router supports multicasting, or if the router settings between the client and the

accessible by local clients

product need to be configured. The TTL (Time To Live) value may need to be increased.

No multicast H.264

Check with your network administrator that the multicast addresses used by the Axis product

displayed in the client

are valid for your network.

 

Check with your network administrator to see if there is a firewall preventing viewing.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in your browser. Go to

ActiveX component

Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Poor rendering of H.264

Ensure that your graphics card is using the latest driver. The latest drivers can usually be

images

downloaded from the manufacturer’s website.

Color saturation is different

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more

in H.264 and Motion JPEG

information.

Lower frame rate than

See Performance Considerations on page 60.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications on page 57.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and

 

Setup > Video & Audio > Camera Settings.

Disturbed focus

Set the focus manually by turning the focus ring. See Hardware Overview on page 6

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

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Image 55
Axis Communications P3915-R user manual Key frames, Status and Network indicator LEDs are flashing red rapidly

P3915-R specifications

The Axis Communications P3915-R is a robust and versatile network camera designed specifically for demanding surveillance environments. This camera model is part of the Axis P39 series, which is renowned for its exceptional durability and performance in various conditions. Engineered for outdoor use, the P3915-R is particularly suitable for locations that require reliable, high-quality video monitoring, such as transportation hubs, airports, and public areas.

One of the standout features of the P3915-R is its IP66 and IK10 ratings, which make it resistant to both water and vandalism. This rugged construction ensures the camera can withstand harsh weather conditions, including rain and extreme temperatures, while also being capable of enduring impacts from potential vandalism. The built-in heater and fan further enhance its performance in varying outdoor temperatures, enabling the camera to operate effectively in both hot and cold climates.

In terms of video quality, the P3915-R supports 1080p resolution at up to 30 frames per second, ensuring clear and detailed images even in low-light situations. The camera is equipped with advanced imaging technologies, including Wide Dynamic Range (WDR) Forensic Capture, which improves visibility in scenes with varying lighting conditions. This feature is vital for capturing critical details in high-contrast environments.

Another technological enhancement is Axis’ Zipstream technology, which optimizes bandwidth and storage usage without compromising image quality. By significantly compressing video data while retaining the essential details for forensic purposes, Zipstream aids in efficient storage management and reduces costs associated with data transmission.

The P3915-R also supports various video analytics capabilities, including motion detection and automatic tracking, which can be customized to meet specific security needs. With two-way audio support, the camera allows for interactive communication, making it a versatile tool for real-time monitoring and response.

Flexible installation options are another significant characteristic of the P3915-R. Its robust design allows for easy mounting on walls or ceilings, and given its compact size, it can fit into tight spaces seamlessly. Overall, the Axis Communications P3915-R combines advanced imaging, robust durability, efficient data management, and flexible installation options, making it a preferred choice for security professionals seeking reliable surveillance solutions in demanding environments.