19
Limited Consumer Warranty
ThisproducthasbeenmanufacturedandtestedtothehighestqualitystandardsbyHansgrohe,Inc.(“Hansgrohe”).
ThiswarrantyislimitedtoHansgroheproductsthatarepurchasedbyaconsumerintheUnitedStatesorCanada
afterMarch1,1996,andinstalledineitherintheUnitedStatesorinCanada.
WHO IS COVERED BY THE WARRANTY
Thiswarrantyextendstotheoriginalpurchaseronly.Thiswarrantyisnon-transferable.
WHAT IS COVERED BY THE WARRANTY
ThewarrantycoversonlyyourHansgrohemanufacturedproduct.Hansgrohewarrantsthisproductagainstdefectsin
materialorworkmanshipasfollows:
Hansgrohewillreplaceatnochargeforpartsonlyor,atitsoption,replaceanyproductorpartoftheproductthat
provesdefectivebecauseofimproperworkmanshipand/ormaterial,undernormalinstallation,use,serviceand
maintenance.IfHansgroheisunabletoprovideareplacementandrepairisnotpracticalorcannotbemadein
timelyfashion,Hansgrohemayelecttorefundthepurchasepriceinexchangeforthereturnoftheproduct.
LENGTH OF WARRANTY
Replacementorrepairedpartsofproductswillbecoveredforthetermofthiswarranty,asstatedinthefollowing
twosentences.Ifyouareaconsumerwhopurchasedtheproductforuseprimarilyforpersonal,familyorhousehold
purposes,thiswarrantyextendsforaslongasyouowntheproductandthehomeinwhichtheproductisoriginally
installed.Ifyoupurchasedtheproductforuseprimarilyforanyotherpurpose,including,withoutlimitation,a
commercialpurpose,thiswarrantyextendsonly(i)for1year,withrespecttoHansgrohe&Commercialproducts,
and(ii)for5years,withrespecttoAxorproducts.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.Conditions,malfunctionsordamagenotresultingfromdefectsinmaterialorworkmanship.
B.Conditions,malfunctionsordamageresultingfrom(1)normalwearandtear,improperinstallation,improper
maintenance,misuse,abuse,negligence,accidentoralteration;(2)theuseofabrasiveorcausticcleaningagents
or“no-rinse”cleaningproducts,ortheuseoftheproductinanymannercontrarytotheproductinstructions;or()
conditionsinthehomesuchasexcessivewaterpressureorcorrosion.
C.Laborandotherexpensesfordisconnection,deinstallation,orreturnoftheproductforwarrantyservice
(includingbutnotlimitedtoproperpackagingandshippingcosts),orforinstallationorreinstallationofthe
product.
D.Accessories,connectedmaterialsandproducts,orrelatedproductsnotmanufacturedbyHansgrohe.
E.AnyHansgroheorAxorproductsoldfordisplaypurposes.
F.RubbedBronzenishissubjecttoa-yearlimitedwarranty.ChromeandallPVDnishesarecoveredbythe
limitedlifetimewarranty.
 G.HansgroheWaterFiltrationSystemissubjecttoa1-yearlimitedwarranty.Warrantydoesnotinclude
replacementlters.
TO OBTAIN WARRANTY PARTS OR INFORMATION
ContactyourHansgroheretailer,orcontactTechnicalServiceat:
Hansgrohe,Inc.
1492BluegrassLakesParkway
Alpharetta,GA0004
Toll-free800-4-0455
Inrequestingwarrantyservice,youwillneedtoprovide:
1.Thesalesreceiptorotherevidenceofthedateandplaceofpurchase.
2.Adescriptionoftheproblem.
.Deliveryoftheproductorthedefectivepart,postageprepaidandcarefullypackedandinsured,to:
Hansgrohe,Inc.
1492BluegrassLakesParkway
Alpharetta,GA0004
Toll-free800-4-0455