VOICE MAIL OPTIONS
Below is a summary of the options you can
use when listening to messages, after playing
messages, and when leaving messages.
FEATURE CODES*
*Some feature codes may not apply to your phone. For a list of
feature codes specific to your phone, consult the user guide.
PHONE SYSTEM AND VOICE MAIL FEATURE GUIDE
USING VOICE MAIL
To access your voice mailbox:
1. Dial the voice mail extension number.
2. Press and enter your mailbox number.
3. Enter your password and press .
4. You have the following options:
• Press to listen to new messages.
• Press to leave a message.
• Press to listen to saved messages.
• Press to program personal options
and remote message notification (if
enabled).
• Press for message options (undelete
messages or cancel unheard sent mes-
sages).
Voice mail will guide you through the options
with voice prompts. For your convenience,
the table inside this guide summarizes the
options available when listening to mes-
sages, after playing messages, and when
leaving messages.
# LISTENING TO MSG AFTER MSG PLAYS LEAVING MSG
1 Back Up Replay the
Message
Replay Your
Message
2 Pause Reply to the
Message
Add to Your
Message
3 Skip Forward Forward a Copy Erase and
Re-record
4 Lower
Volume
Listen to
Previous Msg
—
5 Play Envelope Play Envelope —
6 Increase
Volume
Listen to Next
Message
—
7 — Save the
Message
—
8———
9 — Delete the
Message
Delivery
Options
* — — Cancel
# Skip to End — Send Message
and Exit
CODE FEATURE NAME CODE FEATURE NAME
391 Account Code – All Calls 324 Hunt Group Remove/Replace
390 Account Code – Optional 365 Message
326 ACD Agent Log In 366 Message - Cancel Msg Left
327 ACD Agent Log Out 368 Message -Cancel Msg On Phone
328 ACD Agent Log In/out 367 Message - Silent
329 ACD Agent Wrap-up Term. 314 Microphone Mute
375 Agent Help Request 7 Page
376 Agent Help Reject 325 Page Remove/Replace
361 Automatic Intercom Access 397 Program Buttons
360 Automatic Line Access 392 Program Station Password
350 Automatic Line Answer 6 Queue (Callback) Request
313 Background Music 385 Record-A-Call
355 Call Forward All Calls 380 Redial
357 Call Forward If Busy 331 Redirect Call
356 Call Forward If No Answer 305 Reminder Message
358 Call Fwd. If No Answer/Busy 306 Reminder Message Cancel
5 Conference 359 Remote Programming
394 Default Station 4 Reverse Transfer
307 Directory 396 Review Buttons
300 Display Time And Date 377 Ring Intercom Always On/off
372 Do-Not-Disturb On/Off 398 Ring Tone Selection
373 Do-Not-Disturb Override 321 Station Monitor
395 Feature Button Default 382 Station Speed Dial
312 Group Listen 383 Station Speed Dial Program
319 Handsfree On/Off 354 System Forward On/Off
317 Headset On/Off 381 System Speed Dial
336 Hold – Individual 399 Switch Keymap
335 Hold – System 346 Transfer To Hold
330 Hookflash 345 Transfer To Ring
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