Barco MDRC-2124 ARTICLE 3 OBLIGATIONS OF THE CUSTOMER, ARTICLE 4 REMEDIES UNDER WARRANTY

Models: MDRC-2124

1 48
Download 48 pages 41.55 Kb
Page 44
Image 44
ARTICLE 3: OBLIGATIONS OF THE CUSTOMER

iv.difference in color temperature as a result of not using all displays of a multi-head configuration at the same rate.

v.LCD luminance uniformity that is in within the product specifications or luminance uniformity performance that is inherent to LCD technology.

Barco nv, MID does not warrant a minimum life time nor a performance of any of the consumables. 2.6

Replacement of moveable parts such as power cords, remote controls, … 2.7

Any product disassembly and installation costs at the operation site, travel expenses and travel time to and from the operation site for the personnel in charge of the repair works and transport charges.

2.8

Any failures resulting from an accident, negligence (such as but not limited to removing or deleting system files & licensed software product files), misuse, circuit failure or any change, damage due to fire, water, thunder or lightning, power failure or fluctuation, disruption of communication lines or due to force majeure, or any reason foreign to the equipment.

2.9

Any specific services or procedures, asked for by Customer, related to verification of repaired equipment.

2.10The evaluation cost in case of a returned product deemed functional is not covered under warranty and will be charged to the Customer, at Barco’s sole discretion, based on a case-by-case evaluation.

ARTICLE 3: OBLIGATIONS OF THE CUSTOMER

Customer hereby assumes the following obligations as partial consideration for Barco nv, MID performance of its requirements under the warranty condition; failure by Customer to meet its obligations under this paragraph shall excuse Barco nv, MID’s performance hereunder:

3.1

Customer shall not expose Barco nv, MID personnel to any unsafe working conditions. 3.2

Repairs to equipment under warranty resulting from improper maintenance or repair performed by the Customer, or its officers, agents, employees, or representatives, shall be borne by the Customer at its additional cost and expense.

3.3

The Customer is responsible for installing the Barco nv, MID equipment in an environment for which it was intended. If there is an indication that the equipment was used – even temporary – outside its specifications, Barco nv, MID is entitled not to perform warranty repairs and terminate the warranty agreement. Any actions that have been taken by Barco nv, MID in this respect, may be invoiced to the Customer at normal pricing.

ARTICLE 4: REMEDIES UNDER WARRANTY

(a)Hardware: If during the Warranty Period a Product or any part thereof, fails to meet any of the Warranties then, upon Customer's request, Barco shall, at its sole option and cost, promptly and within 20 working days, either: (i) repair or correct the Product or part in question; or (ii) replace the Product or supply part(s) or component(s) according to the terms and conditions contained in article 1. A replacement part shall be at least functionally equivalent to the original part. The replaced Product, parts and/or components shall become the property of Barco and shall, at Barco's request, be returned by Customer to Barco at Barco's cost.

(b)Software: Barco's sole obligation shall be to rectify substantial malfunctions of the software (to the extent technically reasonably possible) by amending the software or supplying an alternative

44

Page 44
Image 44
Barco MDRC-2124 user manual ARTICLE 3 OBLIGATIONS OF THE CUSTOMER, ARTICLE 4 REMEDIES UNDER WARRANTY