Barco R9050100, R90501001, R90501005 E. TROUBLESHOOTING

E. Troubleshooting

E. TROUBLESHOOTING

E.1 Error codes

Overview

Whenthe error code is preceded by a ’-’ sign, then the error means a real error for the projector.

Whenthe error code is preceded by a ’+’ sign, then the error code means a warning. The projector does not fail yet, but take care

forthe warning and try to resolve the problem. Awarning state can turn into an error state.

Notall error codes can have two states. Whenthe state is available, it is indicated by a Yes in the overview table. When the state

is not available, it is indicated by a No.

Error

code

Description Error Warning Caused by Action

1001 Wronglam p 1

parameters

Yes -Wrong lamp/ no communication

with lamp

Check lamp type

Calla qualiﬁed service engineer

1002 Wronglam p 2

parameters

Yes -Wrong lamp/ no communication

with lamp

Check lamp type

Calla qualiﬁed service engineer

1003 Wronglam p 3

parameters

Yes -Wrong lamp/ no communication

with lamp

Check lamp type

Calla qualiﬁed service engineer

1004 Wronglam p 4

parameters

Yes -Wrong lamp/ no communication

with lamp

Check lamp type

Calla qualiﬁed service engineer

1011 Lamp1 missing Yes Yes Nolamp inserted in position 1 Insert a lamp in position 1

1012 Lamp2 missing Yes Yes Nolamp inserted in position 2 Insert a lamp in position 2

1013 Lamp3 missing Yes Yes Nolamp inserted in position 3 Insert a lamp in position 3

1014 Lamp4 missing Yes Yes Nolamp inserted in position 4 Insert a lamp in position 4

1021 Lamp1 broken Yes -Lamp 1is not ON Check installation of lamp 1

(connection,cable, etc.)

1022 Lamp2 broken Yes -Lamp 2is not ON Check installation of lamp 2

(connection,cable, etc.)

1023 Lamp3 broken Yes -Lamp 3is not ON Check installation of lamp 3

(connection,cable, etc.)

1024 Lamp4 broken Yes -Lamp 4is not ON Check installation of lamp 4

(connection,cable, etc.)

1399 I²Copen error Yes

1398 I²Cread error Yes

1397 I²Cwrite error Yes

1699 Formatterbusy

1697 Formatter init

failed

Yes -no communication with formatter

ctrl

Calla qualiﬁed service engineer

1696 Formatter ctrl

init failed

Yes -no communication with formatter

ctrl

Calla qualiﬁed service engineer

1695 Formatterstart

failed

Yes -no communication with formatter Call a qualiﬁed serviceengineer

1693

1692

1691

2100 LPS 1 error Yes -Replace LPS

2400 LPS 2 error Yes -Replace LPS

2700 LPS 3 error Yes -Replace LPS

3000 LPS 4 error Yes -Replace LPS

R59770021 CLM R10+ 11/10/2010 203

Contents

Main Page Changes Copyright Trademarks Federal Communications Commission (FCC Statement) EN55022/CISPR22 Class A ITE (Information TechnologyEquipment) GNU-GPL code Disposal Information TABLE OF CONTENTS Page Page Page 1. SAFETY 1.1 General Notice on safety Installation instructions Owners record 1.2 Important safety instructions To prevent the risk of electrical shock To preventpersonal injury To prevent projector damage To prevent battery explosion To prevent re hazard On servicing 1.3 Recycling guidelines WARNING:Donot break or crush lamps because this may pose health and environmental risks when mercury Disposal options for mercury-containing lamps 1.4 Important warnings concerning CLM ight cases Important warnings concerning stacking/transportingCLM rental ight cases Page 2. GENERAL 2.1 Installation requirements Ambient temperature conditions Humidity conditions High Altitude 2.2 Unpacking the projector CAUTION:Alwaysrem ove the lens before transporting the projector ! 2.3 Box content Content Initial inspection Mechanical check 2.4 Projector congurations The different congurations Front projection Rear projection Positioning the projector On-Axis / Off-Axis projection Shift range Horizontal and vertical projector tilt ranges 360 A 2.5 Projector air inlets and outlets Air inlets and outlets 2.6 Free download of Projector Toolset About Projector Toolset Where to nd the download le(s) Page 3. PHYSICAL INSTALLATION Quick setup 3.1 Remote control unit (RCU) Introduction 3.1.1 RCU battery installation Where to nd the batteries for the remote control ? + How to install the batteries in the remote control ? + +- - +- - To prevent battery explosion Page 3.1.4 Using the XLRadaptor of the RCU How to use the XLR adaptor of the remote control unit ? 3.1.5 RCU usage possibilities Summarized possibilities abcd fge 3.2 Lenses 3.2.1 Available lenses 3.2.2 Lens selection How to select the right lens for your application SW 3.2.3 Lens formulas Formulas 3.2.4 Lens formulas Formulas 3.3 Alignment of a table mounted CLM projector How to align a table mounted CLM projector 3.4 Suspension of the CLM projector with rigging clamps Rigging points and rigging clamps Mounting the rigging points into the handle 28 R59770021 CLMR10+ 11/10/2010 Page 3.5 Alignment of a ceiling mounted CLM projector How to align a ceiling mounted CLM projector Skew Page 4. Stacking CLM projectors 4. STACKING CLM PROJECTORS 4.1 Stacking CLM projectors Preparations How to stack CLM projectors Page 4. Stacking CLM projectors D C BA 4.2 Aligning stacked CLM projectors How to align two stacked CLM projectors 4. Stacking C LM projectors Inclination Skew Q Shift Page Page 5. CONNECTIONS C S PC 5.1 Power connection Page Power input voltage versus lightoutput (for R90501005) 5.2 Input source connections General Available input modules TheCLM R10+ is standard equipped with one 5 cable input module and one DVI input module. 5.3 Communication connections Communication interface Projector status IR communication (RC5) Wired remote control RS232/422 serial communication Ethernet network communication USB port DMX interface Page Page 6. GETTING STARTED 6.1 RCU & Local keypad 6.2 Terminology overview L 6.3 Operating the projector 6.3.1 Switching on Howtoswitchon. Starting image projection via the standby key. L A B 6.3.2 Errors, warnings and messages during start up Temperature error DMD 6.4 Using the RCU Pointing to the reective screen Hardwired to the XLR input Directly to one of the IR sensors 6.5 Quick setup adjustments 6.5.1 Text boxes ON or OFF Text togglefunction 6.5.2 Quick Lens Adjustment 6.5.2.1 QuickLens Adjustment via LENS key Quick zoom/focus adjustment Quick shift adjustment 6.5.2.2 Direct LensAdjustment (RCU) Lens adjustment buttons on the Remote Control A C B D 6.5.3 Quick picture in picture Quick On - Off 6.5.4 Quick layout selection with Rigging key How to make a selection 6.6 Use of the AUTO button 6.7 Projector Address Page 6.8 Source selection Source selection when no picture in picture is active L Source selection when picture in picture is active 6.9 Controlling the Projector The Pause Key The Stand-by Key The Freeze key 7. Start up o f the Adjustment mode 7. START UP OF THE ADJUSTMENT MODE 7.1 About the adjustment mode 7.2 About the use of the remote control and the local keypad 7.3 Start up the adjustment mode Start up tools 7.4 Navigation and adjustments How to navigate in the menu structure? How to make an adjustment? 7.5 On screen menus versus LCD display menus Page Page 8. INPUT MENU 8.1 Overview ow 8.2 Slot module type 8.2.1 About Input Setup 8.2.2 Input conguration How to change? Possible results. DVI equalization Advanced settings for 5 cable input 8.3 Input locking Options for Free run Options for Automatic or specic input 8.4 Minimum delay Purpose How to toggle the delay? 8.5 Native resolution How to toggle to native resolution? 8.6 Source switching Switching from one source to another Switching mode set up 8.7 No signal Whatcanhappenwhennosignal 8.7.2 Shutdown setting How to change the shutdown setting 8.7.3 Shutdown retarding time How to set the retarding time? Page Page 9. IMAGE MENU 9.1 Overview ow 9.2 How to select the image adjustments? Start up 9.3 Image Settings Page 9.3.3 Saturation About (color) saturation How to change the saturation? Page 9.3.6 Sharpness About Sharpness How to change the sharpness? Page Page 9.3.9 Input balance 9.3.9.1 Introduction to Input Balance Introduction: Unbalanced color signals B Black level 0 R Black level B Black balance Performing White input balance 9.4 Aspect ratio 4/3 5/4 16/9 How to select an Aspect ratio? How to set up a custom aspect ratio? 9.5 Timings 9.5.1 Source timings Adjustable items How to start up? 9.5.2 Advanced settings About the advanced settings How to change the clamp delay - clamp width? How to change the eld polarity? 9.5.3 Advancedsettings, lm mode detection About lm mode detection How to set up 9.5.4 Advanced setting, brilliant color look How to switch 9.6 Image les services 9.6.1 Files and le manipulations Connecting a new source. Possible le Manipulations 9.6.2 Manual Load le How to load? The image is not perfect? 9.6.3 Delete le 9.6.4 Delete all customles 9.6.5 Rename a le How to rename? 9.6.6 Copy a le How to copy? 9.6.7 File options How to set the options? 9.7 Save custom settings What is done? How to save Page 10. LAYOUT MENU 10.1 Overview ow 10.2 Main window When active layout is read only Page How to adjust with respect to the original aspectratio? How to adjust height and width separately? 10.2.3 Position adjustment How to position? 10.3 PIP window 10.3.3 Picture in Picture source selection How to select a source 10.3.4 Picture in Picture size of the window How to changethe size with respect to the aspect ratio? How to change the height and width separately? 10.3.5 Picture in Picture, position window How to position? 10.4 Layout le services 10.4.1 Load layout How to load? 10.4.2 Rename a layout How to rename? 10.4.3 Delete a layout 10.4.4 Copy / Save as a layout What is possible, How to copy / save as? Page 11. Lamp m enu 11. LA MP ME NU 11.1 Overview ow 11.2 Lamp power mode 11. Lamp menu How to switch? 11.3 Lamp power How to dim? 11. Lamp m enu About over-temperature protection 11.4 Lamp Identication About How to display? 11. Lamp menu 11.5 Status and run time overview lamps 11.6 Lamp mode How to change the lamp mode 12. ALIGNMENT MENU 12.1 Overview ow 12.2 Orientation Set up the correct orientation 12.3 Lens adjustment Access to the lens adjustments Zoom/focus the lens Lens shift 12.4 Side keystone Side keystone adjustment 12.5 Blanking Which blanking adjustments are available ? How to adjust the blanking? 12.6 Intensity How to dim? 12.7 Gamma About Gamma How to adjust gamma? 12.8 Internal pattern What can be done with these patterns? How to select? 12.9 Color space What can be adjusted ? How to select a colorstandard? 12.10 White peaking About white peak and brilliant color How to change the white peaking value 12.11 ScenergiX 12.11.2 Preparations ScenergiX Preparations 12.11.3 ScenergiX activation How to activate? Page How to set for the rst projector How to set for the second projector Page Page Page Page How to set the leakage area width How to adjust Usethe Reset fun ction to bring all ScenergiX settings back to zero. 136 R59770021 CLMR10+ 11/10/2010 13. PROJECTOR CONTROL 13.1 Overview ow 13.2 Projector address 13.2.1 Individual projector address About individual projector address How to set an individual address? 13.3 Serial communication 13.3.2 Interface standard How to set up 13.3.3 RS422 termination How to set 13.4 Network 13.4.1 Introduction to a Network connection What should be set up for an Ethernet address? 13.4.2 DHCP setup How to switch DHCP setting? 13.4.3 IP-address set up 13.4.4 Subnet-mask set up 13.4.5 Default Gateway set up 13.5 IRcontrol switching How to switch Activation key 13.6 DMX 13.6.1 DMX address How to set the DMX address 13.6.2 DMX universe About DMX universe How to set the DMX universe Page About motor control (channel 6 and 7) About channel 4 and 5 13.6.4 DMX mode How to set the mode 13.7 Buttons How to congure the Auto button? 13.7.2 Shortcut keys How to clear a shortcut key 13.8 Menu position How to change the position? 13.9 Local LCD contrast How to change? 13.10 Language selection How to change the language 14. SERVICE MENU 14.1 Overview ow 14.2 Identication What can be seen on the identication screen? How to display the screen? Add a customer ID to identication window 14.3 Diagnosis What can be seen? 14.3.1 How to start up the diagnosis? Start up 14.3.2 Versions How to display an overview? 14.3.3 Voltages How to display an overview? Page 14.3.6 Fan speeds overview How to get an overview? Page 14.4 Internal service patterns How to select 14.5 Restore factory defaults Howtomakeanexception How to return to the default settings 14.6 Save custom settings What is done? How to save 14.7 Rell mode How to start the rell mode 14.8 USB memory What is possible with an USB device? Saving custom settings Load custom settings 14.9 Over temperature DMD safety How to congure the over temperature safety Page Page 15. Maintenance 15. MAINTENANCE 15.1 Cleaning the lens Howtocleanthelens? CAUTION:Do notuse fabric softener when washing the cleaning cloth or softener sheets when drying the 15.2 Cleaning the exterior of the projector 15. Maintenance 16. SERVICING Extra service information 16.1 Replacement of the dust lter on the top side How to replace the lter on top of the projector A B 16.2 Replacement of the dust lters on the front side A B C 16.3 Lens installation How to install the lens 16.4 Lens removal How to remove the lens 16.5 Removal of a lamp unit About the lamps When servicing a projector with exploded lamp How to remove a lamp 16.6 Mounting a new lamp unit 16.7 Removal of an input module 16.8 Inserting an input module How to insert an input module 16.9 Top-up the reservoir with cooling liquid Access to the reservoir Top-up procedure AB CD Page Page 17. PROJECTOR COVERS, REMOVAL AND INSTALLATION WARNING:Thecover remo val procedures may only be performed by qualied technical service personnel. 17.1 Removal of the front cover How to remove the front cover a 17.2 Removal of the lamp door 17.3 Removal of the back cover 17.4 Removal of the top cover 17.5 Removal of the side cover 17.6 Installation of the side cover 17.7 Installation of the top cover How to install 17.8 Installation of the back cover How to install 17.9 Installation of the front cover A B C 17.10 Installation of the lamp door How to install the lamp door Page Page A. Dimensions A. DIMENSIONS A.1 Dimensionsof the CLM R10+ A. Dimensions Dimensions with optional carry handle B. Standard Source Files B. STANDARD SOURCE FILES B.1 Table overview Tabl e overv iew B. Standard Source Files C. DMX CHART C.1 CLMcontrol channel mapping (Full mode) C.2 CLMcontrol cha nnel mapping (Basicmode) Page Page D. SPECIFICATIONS D.1 Specications CLM R10+ D.2 Specications CLM 5 cable input (multi purpose) Front view 5 cable input H/S V/C 5-CABLE INPUT R/P G/Y/VIDEO B/P D.3 Specications CLM HDSDI SDI input Input front view HDSDI SDI input HDSDI - SDI input Input 1 Input 2 Loop output Sync OK Sel D.4 Specications CLM DVI input Input front view Sel Sync OK Sel E. TROUBLESHOOTING E.1 Error codes Page Page Page Page Page F. MOUNTING OPTIONAL CARRY HANDLE F.1 Mounting stacking points on top cover F.2 Preparing the new carry handle What has to be done? How to remove the stacking point construction F.3 Preparing the projector F.4 Mounting the carry handle How to mount the carry handle? Page Page G. Order info G. ORDER INFO G.1 Spare part order info Order info: Page Glossary GLOSSARY Glossary INDEX A B C D G H I K L M N O P Q R S T U V W Page Revision Sheet