My appliance isn’t working correctly
oThe cooking zones are not functioning or will not switch on.
*It has been more than 2 minutes since the appliance was switched on. You should switch the appliance back on again, using the ON/OFF button and then switch on a cooking zone.
*The safety lock has been switched on (see the “Locking the hob top” section for information on how to turn off the safety lock).
*Several cooking zone selection buttons have been pressed at once. You should only try to switch on one cooking zone at once.
*The safety cut out has been triggered. Press the ON/OFF button to reset the hob.
*Check that the mains electrical supply to the appliance is correct and working. Check the mains fuse.
oThe residual heat indicator has not come on after I have switched a cooking zone off.
*The cooking zone has only been turned on for a short period of time; therefore it did not go above 60°C.
*IMPORTANT: If the cooking zone does appear to be hotter than 60°C and the residual heat indicator has not come on, you should call the Customer Care Department.
o A humming sound is heard when a cooking zone is selected.
*This is normal; the sound will disappear when the zone heats up.
oThe cooking zones have become discoloured.
*This maybe caused by burnt on remnants of food. This will not affect the working of the appliance. However you should make sure that the cleaning instructions are being followed regularly.
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