TROUBLE- SHOOTING
SYMPTOM | PROBABLE CAUSE |
|
|
The door will not open and | The sensor power is off. |
no red LED lights up. |
|
The door opens and closes | The sensor "sees" the door moving. |
constantly. | When closing the door creates vibrations |
| |
| picked up by the sensor. |
|
|
The sensor will not unlock | Improper access code being entered. |
when access code is |
|
entered. |
|
|
|
The sensor does not | Batteries in the remote control are weak |
respond to the remote | or installed improperly. |
control. | Remote control is badly pointed. |
|
CORRECTIVE ACTION
Check the wiring and the power supply.
Increase the tilt angle and/or reduce the sensitivity.
Ensure that the sensor is correctly fixed.
If the rejection mode is set at level 1, set this parameter to level 2.
Reduce the sensitivity. Switch to unidirectional mode.
Cut and restore power supply. No access code is required to unlock during the first minute after powering. Press on “unlock”, then on “lock” and introduce a new access code.
Check the batteries insertion. Change the batteries.
Point the remote control towards to the sensor.
COMPANY CONTACT
Do not leave problems unresolved. If a satisfactory solution cannot be achieved after troubleshooting a problem, please call B.E.A., Inc. If you must wait for the following workday to call B.E.A., leave the door inoperable until satisfactory repairs can be made. Never sacrifice the safe operation of the automatic door or gate for an incomplete solution.
The following numbers can be called 24 hours a day, 7 days a week. For more information, visit www.beasensors.com.
West: | |
US and Canada: | Canada: |
75.5268.01 20070111 | Page 7 of 7 |
