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10 Help and tipsFailure Possible cause Solution
The television does not function
Is the power cord connected to the
mains supply? Check the power cord.
Is the main power On/Off button on? Check if the On/Off button is on.
Poor picture quality
Is the antenna cable attached? Check the antenna cable.
If you are using a satellite antenna, is
it well adjusted? Have the antenna adjusted.
Antenna may be affected by two
connected external devices. Try disconnecting one of the devices.
It may need fine tuning. Perform fine tuning.
Picture settings are not correct. Adjust Brightness, Contrast and
Color.
Shadow and reflection in the
picture.
Channel setting Perform automatic, manual channel
setting or fine tuning.
Antenna Check antenna cable and system
No picture
Is there any damage on the antenna
cable? Check the antenna cable.
Are you sure you pressed the correct
button on your remote control? Press PR+ or PR- button to turn on
the TV.
No color.
Color intensity level is at the lowest
setting. Lighten the color.
Broadcast system setting (if setting
choice is available) Select the broadcast system.
Problem in channel broadcasting. Test with another channel.
No or defective teletext
Television channel (no teletext) or
antenna system. Test another channel for fine tuning
and shadowy pictures
Very weak signal Check the antenna system.
No sound
Temporary sound mute may be on Try pressing the mute button
Is the sound turned down? Turn on the volume with Vol + button.
Remote control does not work
Are the batteries correctly placed? Place the batteries correctly.
Are batteries exhausted? Replace the batteries with new ones.
Is there any obstacle between the
remote control and television? If yes, remove it.
Picture is not readable after
turning on the TV Child lock is active. Disable the child lock.