6 Recommended solutions for the problems

Please review this list before calling the service. It might save you time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage. Some of the features described here may not exist in your product.

Complaint

Possible Reason

Solution

 

 

 

 

Is the refrigerator properly plugged

 

 

in?

Insert the plug to the wall socket.

The refrigerator does not

 

 

operate

Is the fuse of the socket which your

 

 

refrigerator is connected to or the

Check the fuse.

 

main fuse blown out?

 

 

 

Switching the thermostat to a colder

 

Very cold ambient conditions.

degree.

Condensation on the

Frequent opening and closing of

Decreasing the time the door left open or

side wall of the fridge

the door. Highly humid ambient

using it less frequently.

compartment.

conditions. Storage of food

Covering the food stored in open

 

containing liquid in open containers.

containers with a suitable material.

 

Leaving the door ajar.

Wipe the condensation using a dry cloth

 

 

and check if it persists.

 

 

 

 

Protective thermic of the compressor

 

 

will blow out during sudden power

Your refrigerator will start running

 

failures or plug-out plug-ins as the

approximately after 6 minutes. Please call

 

refrigerant pressure in the cooling

the service if your refrigerator does not

 

system of the refrigerator has not

startup at the end of this period.

 

been balanced yet.

 

 

 

 

 

 

This is normal for a full-automatically

Compressor is not running

The fridge is in defrost cycle.

defrosting refrigerator. Defrosting cycle

 

 

occurs periodically.

 

 

 

 

Your refrigerator is not plugged into

Make sure that he plug is inserted tightly

 

the socket.

to the wall socket.

 

Are the temperature adjustments

 

 

correctly made?

 

 

There is a power failure.

Call your electricity supplier.

 

 

 

 

Your new refrigerator may be wider

This is quite normal. Large refrigerators

 

than the previous one.

operate for a longer period of time.

 

 

 

 

The ambient room temperature may

This is quite normal.

 

be high.

 

 

 

The refrigerator might have been

Cooling down of the refrigerator

 

plugged in recently or might have

completely may last for a couple of hours

 

been loaded with food.

longer.

The fridge is running

 

 

Large amounts of hot food might

Hot food causes longer running of the

frequently or for a long

have been put in the refrigerator

refrigerator until they reach the safe

time.

recently.

storage temperature.

 

 

 

 

 

The warm air that has entered into the

 

Doors might have been opened

refrigerator causes the refrigerator to run

 

frequently or left ajar for a long time.

for longer periods. Open the doors less

 

 

frequently.

 

 

 

 

Freezer or fridge compartment door

Check if the doors are tightly closed.

 

might have been left ajar.

 

 

 

 

 

17

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Beko GNE 114610 X manual Recommended solutions for the problems