35
TROUblesHOOTInG, sUPPORT, anD WaRRanTY
How to get service.
To get ser vice f or your Belk in pro duct y ou
must take the following steps:
1. Contact Belki n Tech S uppor t at t he num ber li sted
on page 31, within 15 days of the Occurrence. Be
prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin C ustom er Ser vice Repres entat ive wil l the n
instruct you on how t o forw ard yo ur rec eipt a nd Bel kin
product and how to proceed with your claim.
Belkin reserves the right to review the damaged Belkin product.
All costs of sh ipping the B elkin produ ct to Belki n for i nspec tion
shall be borne solel y by th e purc haser. If Be lkin d etermi nes,
in its so le dis cretio n, tha t it i s impr actic al to ship t he dam aged
equipment to Be lkin, Belki n may d esign ate, in its s ole di scret ion,
an equipm ent re pair f acilit y to i nspec t and estima te the cost to
repair su ch equ ipment . The cost, if an y, of sh ipping the e quipm ent
to and fro m suc h repa ir fac ility and of such estim ate sh all be
borne sol ely by the p urcha ser. Dam aged equipm ent mu st rem ain
available for inspection until the claim is finalized. Whenever
claims ar e set tled, Belkin reser ves t he rig ht to be sub rogate d
under any existing insurance policies the purchaser may have.