Belkin F1DC1XXC-US Mouse is not detected at boot up, Server boots up, but the mouse does not work

Troubleshooting

The mouse is lost when I switch to a different port.

•Tighten any loose cable connections.

•If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver.

•If the server is coming out of standby mode, allow up to one minute to regain mouse function.

•De-activate power-management schemes on the PC with which you are experiencing problems.

The mouse is not detected at boot up.

• Check the cables and make sure that they are inserted correctly.

The server boots up, but the mouse does not work.

•Try booting the problem computer while the port is selected and wait until the operating system loads before switching away to another computer.

When I switch from one port to another, mouse movement is completely erratic.

•Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standard PS/2 or USB mouse, or a Microsoft server-compatible PS/2 or USB mouse.

•Make sure you do not have any mouse drivers loaded in your “CONFIG.SYS” or “AUTOEXEC.BAT” files.

•Avoid moving the mouse or pressing the mouse button when switching ports on the LCD Rack Console.

USB

I am connecting the USB Cable Kit to a USB server, and my keyboard and mouse do not work.

•Prior to connecting the LCD Rack Console, make sure that the HID USB driver is installed on each server. (To install the HID USB driver, connect a USB mouse and USB keyboard to the server. A Windows operating system should automatically install the drivers.)

Some of the keys on my keyboard are not functioning properly when I use a Mac server.

•If you are accessing a Mac system, a few of the option keys on your keyboard may be reversed. All major keys will function as labeled. Refer to the “Sun Combo and Mac Key Mapping” section in this User Manual.

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