Belkin F1DN104E, F1DN104F user manual troubleshooting, Keyboard, Mouse, sections

troubleshooting

Table of Contents sections 1 2 3 4 5 6 7 8

Keyboard

The computer does not detect my keyboard, or my keyboard does not work when I switch computers or reboot..

•Check that the keyboard you are using is connected properly to the Switch.

•Check that the USB cable between the Switch and the computer is completely connected.

•Try connecting to a different USB port on the computer.

•Make sure the keyboard works when directly plugged into the computer (the HID USB driver is installed on the computer). Rebooting may be necessary when trying this.

•Make sure you are not using a keyboard with an integrated USB hub or other USB-integrated devices.

•If the computer is coming out of standby mode, allow up to one minute to regain mouse function.

•Try a different keyboard.

The CAPS, NUM, and Scroll Lock lights on my keyboard do not function when I connect to the KVM Switch..

This is normal operation. The lock-state information is fully functional. Due to the security of the KVM Switch and known exploitation of lock-state information for leakages, the LED status is not supported. Please refer to the operating system for verification of the lock-state information for CAPS, NUM, and Scroll Lock.

Mouse

The computer does not detect my mouse, or my mouse does not work when I switch computers or reboot..

•Check that the mouse you are using is connected properly to the Switch.

•Check that the USB cable between the Switch and the computer is completely connected.

•Try connecting to a different USB port on the computer.

•Make sure the mouse works when directly plugged into the computer (the HID USB driver is installed on the computer). Rebooting may be necessary when trying this.

•Make sure you are not using a keyboard with an integrated USB hub or other USB-integrated devices.

•If the computer is coming out of standby mode, allow up to one minute to regain mouse function.

•Try a different mouse.

Secure DVI-I KVM Dual-Head Switch with Audio 18