Belkin F1DN104F troubleshooting, General, Video, I am getting a black screen on my monitor

troubleshooting

Table of Contents sections 1 2 3

General

My computer does not boot when connected to the Switch but works fine when I connect my keyboard, video, and mouse directly to my computer..

•Make sure that the DVI/USB KVM Cable Kit is connected tightly between the Switch and the computer.

Video

I am getting ghosting, shadowing, or fuzzy images on my monitor..

•Check that all video cables are inserted properly to the Switch, computer, and monitor.

•With everything connected, power-cycle the KVM Switch to reset the video. Make sure the Video Diagnostic LED is solid green.

•Check that the monitor you are using supports the resolution and refresh-rate setting on your computer.

•Lower the video resolution of your monitor.

•Check that the video-cable length does not exceed 15 feet (4.6m).

•Check that the graphics card you are using supports the resolution and refresh-rate setting on your computer.

•Connect the monitor directly into the computer you are having trouble with to see if the problem still appears.

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I am getting a black screen on my monitor..

•Check that all video cables are inserted properly.

•Check that there is proper voltage available to the power adapter and that it is inserted correctly.

•Connect your monitor directly to the computer to verify that your monitor is functioning properly.

•Reboot the computer.

The display diagnostic LED does not stop blinking..

•Check that the cable that connects to the monitor is inserted properly on both ends.

•Check that the monitor is powered on.

•Power-cycle the KVM unit by removing and reattaching the power plug.

•Try a different monitor.

Secure DVI-I KVM Dual-Head Switch with Audio 17