Troubleshooting
Most difficulties associated with the Wireless Modem Jack result from improper installation. If the recommendations below do not solve your difficulty, remove both the base unit and remote units from the AC outlets; remove all cords and reinstall the equipment, taking extreme care to follow the instructions on the previous pages closely. Your
No dial tone
Check connections, check your power source, try new cords, move the base and/or extension unit.
Static/interference
Repeat security programming on page 4.
Note: Halogen lamps, light dimmers, touch lamps, fluorescent lights, and some surge protectors can cause static.
Can’t dial out
Decrease distance between units. If problem continues, call Belkin Customer Service at
Does not ring
Decrease distance between units. Test extension unit using a different phone.
Extension beeps
Repeat the security programming steps on page 4.
Phone works but modem does not
Add one or two pauses or commas to the front of the modem’s
Cannot set security feature (LED on extension unit blinks during security setup) Place the base and extension units as close as possible to each other and then follow the security setup procedure on page 4. Once security is set, you can relocate the base and extension units to other outlets throughout the house, without losing security.
Things You Should Know
The following list is provided to inform you of things that you may encounter when using the equipment. It is intended to help you get the best performance possible from your new equipment.
Power Outages
Only the telephone plugged into the base unit will continue to operate in a power outage. Telephone(s) or modem(s) plugged into extension unit(s) will not function until power is restored.
Two-Line Phone Operations
If two lines are being used, only one can operate through the Wireless Modem Jack. A single base and extension hookup will operate only with the phone line to which the base is connected.
Ground Fault Circuit Interrupter (GFCI)
Do not use a GFCI outlet (e.g., those set up to work in bathrooms, outdoors use) to use your Wireless Modem Jack.
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