Manuals / Belkin / Computer Equipment / Network Router

Belkin PM01110-A user manual Troubleshooting, sections, Technical Support, Table of Contents

Models: PM01110-A

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Troubleshooting

Table of Contents

sections

Technical Support

You can find technical support information at http://www.belkin.com/ networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call:

US: 877-736-5771 800-223-5546 ext. 2263

310-898-1100 ext. 2263 UK: 0845 607 77 87 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 65 64857620 Europe: www.belkin.com/support

G Wireless Router

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Contents

G Wireless Router User ManualTable of Contents 4 Connecting and Configuring your Router6 Using the Web-Based Advanced User Interface 5 Alternate Setup MethodAdvantages of a Wireless Network IntroductionBenefits of a Home Network sectionsIntroduction Important Factors for Placement and Setup1. Wireless Router Placement sections4. Choose the “Quietest” Channel for your Wireless Network Introductionsections 3. Cordless Phonessections Introduction5. Secure Connections, VPNs, and AOL Integrated 10/100 4-Port Switch sectionsWorks with Both PCs and Mac Computers Front-Panel LED DisplayProduct Overview Built-In Dynamic Host Configuration Protocol DHCPSetup Assistant Software Integrated 802.11g Wireless Access PointPackage Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsKnowing your Router 2. Power LED4. Wireless Network LED sections6. Wired LEDs 1 - 2 - 3 Knowing your Routersections 5. Internet LED7. Power Jack 8. Connections to Computers Wired Computer Ports - Gray10. Reset Button a. Resetting the RouterConnecting and Configuring your Router Verify the contents of your box. You should have the followingSetup Assistant sectionsStep 1 Hardware Connections Connecting and Configuring your Routersections Step 2 Set Up the Router - Run the Setup Assistant Software Connecting and Configuring your Routersections Connecting and Configuring your Router Table of ContentsG Wireless Router sectionsConnecting and Configuring your Router 2.1 Checking Settingssections Progress ScreenConnecting and Configuring your Router 2.3 Naming your Wireless Networksections 2.2 Verifying Hardware ConnectionsConnecting and Configuring your Router Table of ContentsG Wireless Router sectionsConnecting and Configuring your Router 2.5 Configuring the Routersections 2.6 Checking Internet ConnectionConnecting and Configuring your Router Troubleshootingsections Congratulations2.7 Optional Assistance Connecting Other Computers Connecting and Configuring your Routersections Step 3 Set Up Wireless Security - Run the Security Assistant Software Connecting and Configuring your Routersections Connecting and Configuring your Router sectionsProgress Screen 3.1 Picking the Security TypeConnecting and Configuring your Router sections3.2 Creating a Network Key 3.3 Transferring the KeyConnecting and Configuring your Router If all your wireless computers are able to connect to the Router, click “Next”. If you are having trouble, select “I had problem with at least one computer” and click “Next”. Then, follow on-screen instructionssections 3.4 Verifying the ConnectionAlternate Setup Method sectionsAlternate Setup Method Alternate Setup Method sectionsLogging into the Router Logging out of the RouterAlternate Setup Method Using the Web-Based Advanced User InterfaceTable of Contents G Wireless RouterAlternate Setup Method 3. Internet Status Indicator4. Login/Logout Button sectionsAlternate Setup Method 7. LAN Settings8. Features 9. Internet WAN SettingsSetting your Connection Type Alternate Setup Methodsections sections Alternate Setup MethodChange WAN MAC Address Alternate Setup Method sections1. IP Address 2. Subnet MaskAlternate Setup Method Setting your ISP Connection Type to PPPoEsections Your connection type is PPPoE ifAlternate Setup Method 2. Password3. Service Name sectionsAlternate Setup Method sectionsAlternate Setup Method 2. PasswordProvided by your ISP. Enter your PPTP gateway/service IP address here c. Default GatewayAlternate Setup Method Setting Custom Domain Name Server DNS SettingsTable of Contents G Wireless RouterAlternate Setup Method Configuring your WAN Media Access Controller MAC Addresssections Cloning your MAC AddressUsing the Web-Based Advanced User Interface Table of ContentsG Wireless Router sectionsViewing the LAN Settings sectionsUsing the Web-Based Advanced User Interface sections1. IP Address 2. Subnet MaskUsing the Web-Based Advanced User Interface Configuring the Wireless Network SettingsViewing the DHCP Client List Page sectionsChanging the Wireless Network Name SSID Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface SSID Broadcast FeatureNote This advanced feature should be employed by advanced users only Using the Wireless Mode SwitchUsing the Web-Based Advanced User Interface When to Use 11b Only Modesections Mixed 11b+11g ModeChanging the Wireless Channel Using the Web-Based Advanced User Interfacesections Protected Mode Switch Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Wired Equivalent Privacy WEPsections 64-Bit WEPUsing the Web-Based Advanced User Interface Wi-Fi Protected Access WPAsections Encryption KeysUsing the Web-Based Advanced User Interface Using a Hexadecimal Keysections Sharing the Same Network KeysUsing the Web-Based Advanced User Interface WEP Setup 64-Bit WEP Encryptionsections AF 0F 4B C3 D4 = 64-bit WEP keyUsing the Web-Based Advanced User Interface sections128-Bit WEP Encryption C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP keyUsing the Web-Based Advanced User Interface Changing the Wireless Security SettingsUsing Wi-Fi Protected Setup sectionsWPA Setup Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Setting WPA/WPA2Guest Access Optional sectionsSetting up Windows XP Wireless Network Utility to use WPA-PSK Using the Web-Based Advanced User Interfacesections sections Using the Web-Based Advanced User Interface7. Type in your encryption key in the “Network key” box Using the Access Point Mode Using the Web-Based Advanced User Interfacesections Configuring the Firewall Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Configuring Internal Forwarding SettingsEntering Settings into the Virtual Server sectionsSetting Client IP Filters Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Setting MAC Address Filteringsections 7 8 9Enabling the Demilitarized Zone DMZ Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Utilities Tabsections WAN Ping BlockingUsing the Web-Based Advanced User Interface Restoring Factory Default SettingsRestarting the Router sectionsSaving a Current Configuration Using the Web-Based Advanced User Interfacesections Restoring a Previous Configuration Using the Web-Based Advanced User Interfacesections Updating the Firmware Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface sectionsSearching for a New Version of Firmware Updating the Router’s FirmwareUsing the Web-Based Advanced User Interface Changing System SettingsTable of Contents G Wireless RouterUsing the Web-Based Advanced User Interface Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting sectionsUsing the Web-Based Advanced User Interface Setting the Time and Time Zonesections Enabling Remote ManagementUsing the Web-Based Advanced User Interface Enabling/Disabling Auto Firmware Updatesections Enabling/Disabling UPnPYour network adapters are now configured for use with the Router Manually Configuring Network Settingssections Manually Configuring Network Adapters in Windows 98SE or Me Manually Configuring Network Settingssections Manually Configuring Network Adapters in Mac OS up to Manually Configuring Network Settingssections Manually Configuring Network Settings Manually Configuring Network Adapters in Mac OSsections Click on the “SystemManually Configuring Network Settings 6. If not already selected, select “Using DHCP” next to “Configure”Your network adapters are now configured for use with the Router sectionssections Recommended Web Browser SettingsInternet Explorer 4.0 or Higher sections Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Troubleshooting ProblemSolution sectionsTroubleshooting sectionsTroubleshooting ProblemThe Setup Assistant cannot find my Router SolutionTroubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution Does the name of your wireless network appear in the results?Troubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution Changing the Wireless ChannelTroubleshooting ProblemHow do I extend the range of my wireless network? SolutionTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution sectionsWireless Comparison Chart Troubleshootingsections Troubleshooting Table of ContentsG Wireless Router sectionssections FCC StatementF5D7234-4 Caution Exposure to Radio Frequency RadiationInformation sectionsModifications Europe-European Union NoticeWhat this warranty covers What will we do to correct problems?Product Warranty What is not covered by this warranty?Information How state law relates to the warrantysections Belkin Tech Support