Billion Electric Company TA128 user manual Troubleshooting

Models: TA128

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Chapter 3

Troubleshooting

If your Billion mini USB ISDN TA128 does not work properly, run the Diagnostic Program to help you identify the problem.

 

Error

 

Possible

 

 

 

 

Indication

 

Cause

 

Remedy

 

 

 

 

 

 

 

 

 

“USB” LED is

 

1. The mini USB

 

1. Make sure the USB cable

 

 

not lit.

 

ISDN TA128 is

 

is securely connected to

 

 

or

 

not ready.

 

PC or self-powered USB

 

 

“Fail” on USB

 

 

 

hub device.

 

 

 

 

 

 

 

 

interface panel.

 

2. The PC is not

 

2. Examine your PC's

 

 

or

 

USB-ready.

 

hardware and software for

 

 

 

 

 

USB capability.

 

 

The

 

 

 

 

 

 

 

 

 

 

 

CAPI2032.DLL

 

 

 

 

 

 

file cannot start.

 

 

 

 

 

 

 

 

 

 

 

 

 

You are not

 

The CAPI2032.DLL

 

Uninstall and then reinstall the

 

 

allowed to run

 

is not from the ISDN

 

ISDN device.

 

 

this program.

 

package.

 

 

 

 

 

 

 

 

 

 

 

A required .DLL

 

The CAPI2032.DLL

 

Uninstall and then reinstall the

 

 

file,

 

is missing.

 

ISDN device.

 

 

CAPI2032.DLL,

 

 

 

 

 

 

was not found.

 

 

 

 

 

 

 

 

 

 

 

 

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Billion Electric Company TA128 user manual Troubleshooting