Troubleshooting

Vacuum cleaner won’t turn on

Possible causes

1.Power cord not plugged in

2.Blown fuse/tripped breaker

3.Thermal protector activated

4.Handle not fully attached

Brush not rotating

Possible causes

1.Brush switch turned to “Off”

2.Vacuum is in upright position

3.Brush is jammed

4.Brush needs to be reset

5.Handle not fully attached

WARNING:

To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting.

Remedies

1.Check electrical plug

2.Check/replace fuse or reset breaker

3.Allow cleaner to cool for 30 minutes, see pg. 13

4.Remove handle and reinstall

Remedies

1.Make sure brush switch is in “On” position

2.Recline vacuum to operate brush

3.Remove obstruction or debris (pg. 14), unplug cleaner to reset brush (pg. 14)

4.Unplug cleaner to reset brush (pg. 14)

5.Remove handle and reinstall

Vacuum cleaner won’t pick up or low suction

Possible causes

Remedies

1.Incorrect height setting

2.Hose wand not properly positioned

3.Dirt container not installed properly

4.Dirt container full

5.Clog in cleaner

6.Filters are dirty

7.Hose not properly attached

8.Fiber door and or gasket missing or not installed properly

16 w w w . b i s s e l l . c o m

1.Turn dial to lower setting

2.Make sure hose wand is fully seated in base and diverter is seated to the left

3.Check assembly of upper and lower portions, correctly position and snap into place

4.Empty dirt container

5.Follow instructions on pg. 12-13 for clearing clogs

6.Check and clean foam filter, check and replace HEPA filter cartridge if needed

7.Make sure hose collar is twisted to lock position

8.Check filter door and gasket to verify.

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Bissell 16N5 warranty Brush not rotating, Vacuum cleaner won’t pick up or low suction

16N5 specifications

The Bissell 16N5, also known as the Bissell Pet Hair Eraser, stands out as a premier vacuum cleaner designed specifically for pet owners. With its robust features and innovative technologies, it offers an efficient solution for managing pet hair and dander throughout the home.

One of the main features of the Bissell 16N5 is its powerful suction capability, which ensures that even the most stubborn pet hair is effectively removed from various surfaces. Whether tackling carpets, upholstery, or hard floors, its versatile design allows for thorough cleaning without the hassle of switching devices. The vacuum employs a multi-surface brush roll designed to capture pet hair while preventing tangles, making post-cleaning maintenance a breeze.

Another defining characteristic is the useful Pet TurboEraser tool. This attachment consists of a rotating brush that works wonders on pet hair embedded in furniture and other surfaces. The tool is especially effective at dislodging hair from upholstery, providing a deep clean that goes beyond surface debris.

The Bissell 16N5 also features a SmartSeal Allergen System, which is crucial for pet owners who are particularly sensitive to allergens. This system traps dust and allergens within the vacuum, preventing them from being released back into the environment. It helps create a cleaner, healthier home, making it an essential feature for those with allergies.

In terms of convenience, the Bissell 16N5 includes a generous 25-foot power cord, providing ample reach without the need for frequent plug changes. Additionally, its lightweight design allows for easy maneuverability around the house, whether climbing stairs or cleaning different floor types.

The vacuum also comes equipped with a washable filter, further enhancing its user-friendly characteristics. This feature not only promotes cleaner air but also reduces the cost of replacement parts. Simply rinse and reuse, and users can enjoy an effective cleaning solution that is both sustainable and budget-friendly.

Overall, the Bissell 16N5 is a powerful and versatile vacuum cleaner that addresses the unique cleaning challenges faced by pet owners. With its advanced technologies, specialized attachments, and user-centric design, it stands as a reliable choice for keeping homes free from pet hair and allergens while providing a thorough clean on all types of surfaces.