Troubleshooting

Built-in heater ready light does not illuminate

Possible causes

Remedies

1.

The power is not turned ON

1.

The power must be ON to activate the heater ready light

2.

The portable spot cleaner is not attached completely

2.

Make sure the portable spot cleaner is attached

 

 

 

Push down firmly to check

Reduced Spray or No Spray

 

 

Possible causes

Remedies

1.

Formula & water tank may be empty

1.

Refill tank

2.

Formula & water tank may not be seated completely

2.

Turn power OFF. Remove and reseat tank

3.

Pump may have lost prime in portable spot cleaning mode

3.

Hold end of hose below water level in tank to prime

4.

The portable spot cleaner is not attached completely

4.

Push down firmly to check connection

5.

Solution filter may be clogged

5.

Follow steps under cleaning filter on page 13

DirtLifter® PowerBrush does not turn

 

 

Possible causes

Remedies

1.

The portable spot cleaner is not attached completely

1.

Make sure the portable spot cleaner is attached.

 

 

 

Push down firmly to check

2.

The unit is in the upright position

2.

Brushes only rotate when unit is reclined using the

 

 

 

recline pedal

3.

Circuit breaker on machine (if equipped) may have tripped

3.

Turn the machine OFF and unplug from outlet. Check

 

 

 

to see if foreign object is caught in brush roll. Remove

 

 

 

object. Plug machine in to reset circuit breaker

4.

The belt is off or broken

4.

Turn power OFF and unplug unit from outlet. Follow

 

 

 

instructions on pages 14 and 15

Loss of suction power

 

 

Possible causes

Remedies

1.

Tanks may not be seated properly

1.

Pick up both tanks and reseat them so it they fit snugly on

 

 

 

the unit

2.

Nozzles may not be assembled properly

2.

Unplug the unit. Check to make sure the "lip" of the

 

 

 

nozzle is securely hooked into the groove on bottom of

 

 

 

Tank (see page 10)

3.

The portable spot cleaner is not attached completely

3.

Make sure the portable spot cleaner is attached.

 

 

 

Push down firmly to check

4.Dirty tank has picked up maximum amount of dirty water and has reached full line

5.Formula & water tank is empty

6.Suction Gate is open.

4.Empty dirty tank

5.Check fluid levels in formula & water tank

6.Check to make sure the suction gate is closed. Follow “Cleaning Suction Gate” instructions on page 13.

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-800-237-7691.

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Bissell 35K3, 94Y2, 27F6, 73H5 warranty Troubleshooting, Thank you for selecting a Bissell product