Black & Decker GR380/85, GR385 manual Fault finding, What to do if your mower needs repair, English

Models: GR380/85 GR385

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Fault finding

Fault finding

If your mower does not operate correctly, use the table below to locate the problem.

Warning! Always disconnect your mower

!from the electrical supply before carrying out any inspection.

Symptoms

Possible cause

Remedy

Motor buzzes

Blade jammed.

Disconnect from

but blade does

 

the electrical

not move.

 

supply.

 

 

Remove

 

 

obstruction from

 

 

the blade.

No noise and

Faulty electrical

Disconnect from

blade does

connection.

the electrical

not move.

 

supply.

 

 

Plug your mower

 

 

into an alternative

 

 

compatible

 

 

electrical supply.

 

 

Fit a new fuse.

 

 

Re-tighten and

 

 

check all electrical

 

 

connections in

 

 

extension cables.

 

 

Re-set RCD in

 

 

accordance

 

 

with instructions.

What to do if your mower needs repair

For after sales service please refer to the section ‘Lawnmowers & Garden’ within your local Yellow Pages.

Unwanted products and the environment

Should you find one day that your mower needs replacement, or is of no further use to you, think of the protection of the environment. Black & Decker service agents will accept your old mower and will dispose of it in an environmentally safe way.

Black & Decker lawn and garden guarantee

This guarantee provides 36 months parts cover and 12 months labour (UK), 24 months parts cover and labour (Australia and New Zealand). In all cases proof of purchase will be required.

lf your Black & Decker mower becomes defective, within the guarantee period, due to faulty materials or

ENGLISH

workmanship, we guarantee to either replace all defective parts, or at our discretion, replace your mower free of charge, provided that:

Your mower is returned to one of our authorised repair agents with evidence of purchase.

Your mower has been used within the parameters of its consumer classification.

Your mower has not been used for hire purposes.

Repairs have not been attempted by anyone other than our authorised repair agents.

The failure represents normal wear and tear.

This guarantee is offered as an extra benefit and is additional to your statutory rights.

Our guarantee policy

Failure due to the following are not covered:

Replacing worn or damaged blades, nylon line and chains, or cables damaged during storage or use. These are regarded as replacement items which wear during normal usage.

Failure as a result of sudden impact or obvious abuse.

Failure due to usage not in accordance with instructions and recommendations contained in this manual.

The use of other than genuine Black & Decker accessories and parts may damage or reduce the performance of your Black & Decker mower and may render the guarantee void.

Black & Decker after sales service (UK, Australia and New Zealand only)

Black & Decker offers a nationwide network of authorised service agents. The use of other than genuine Black & Decker accessories and parts may damage or reduce the performance of your

Black & Decker product and may also endanger the user. The terms and conditions of the warranty may also be effected.

It is our aim that all Black & Decker customers should be totally satisfied with their Black & Decker product and after sales service, if help or advice is needed please contact a local Black & Decker authorised repair agent who will be happy to help. Full details of our after sales service can be obtained from any of our Black & Decker authorised repair agents.

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GR380/85 UK p01-11

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20/3/00, 3:58 pm

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Black & Decker GR380/85, GR385 Fault finding, What to do if your mower needs repair, Unwanted products and the environment