Fault finding

If your mower does not operate correctly, use the table below to locate the problem.

Warning! Always disconnect your mower

!from the electrical supply before carrying out any inspection.

Symptoms

Possible cause

Remedy

Motor buzzes

Blade jammed.

Disconnect from

but blade does

 

the electrical

not move.

 

supply.

 

 

Remove

 

 

obstruction from

 

 

the blade.

No noise and

Faulty electrical

Disconnect from

blade does

connection.

the electrical

not move.

 

supply.

 

 

Plug your mower

 

 

into an alternative

 

 

compatible

 

 

electrical supply.

 

 

Fit a new fuse.

 

 

Re-tighten and

 

 

check all electrical

 

 

connections in

 

 

extension cables.

 

 

Re-set RCD in

 

 

accordance

 

 

with instructions.

What to do if your mower needs repair

For after sales service please refer to the section ‘Lawnmowers & Garden’ within your local Yellow Pages.

Unwanted products and the environment

Should you find one day that your mower needs replacement, or is of no further use to you, think of the protection of the environment. Black & Decker service agents will accept your old mower and will dispose of it in an environmentally safe way.

Black & Decker lawn and garden guarantee

This guarantee provides 36 months parts cover and 12 months labour (UK), 24 months parts cover and labour (Australia and New Zealand). In all cases proof of purchase will be required.

lf your Black & Decker mower becomes defective, within the guarantee period, due to faulty materials or

ENGLISH

workmanship, we guarantee to either replace all defective parts, or at our discretion, replace your mower free of charge, provided that:

Your mower is returned to one of our authorised repair agents with evidence of purchase.

Your mower has been used within the parameters of its consumer classification.

Your mower has not been used for hire purposes.

Repairs have not been attempted by anyone other than our authorised repair agents.

The failure represents normal wear and tear.

This guarantee is offered as an extra benefit and is additional to your statutory rights.

Our guarantee policy

Failure due to the following are not covered:

Replacing worn or damaged blades, nylon line and chains, or cables damaged during storage or use. These are regarded as replacement items which wear during normal usage.

Failure as a result of sudden impact or obvious abuse.

Failure due to usage not in accordance with instructions and recommendations contained in this manual.

The use of other than genuine Black & Decker accessories and parts may damage or reduce the performance of your Black & Decker mower and may render the guarantee void.

Black & Decker after sales service (UK, Australia and New Zealand only)

Black & Decker offers a nationwide network of authorised service agents. The use of other than genuine Black & Decker accessories and parts may damage or reduce the performance of your

Black & Decker product and may also endanger the user. The terms and conditions of the warranty may also be effected.

It is our aim that all Black & Decker customers should be totally satisfied with their Black & Decker product and after sales service, if help or advice is needed please contact a local Black & Decker authorised repair agent who will be happy to help. Full details of our after sales service can be obtained from any of our Black & Decker authorised repair agents.

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Black & Decker GR380/85, GR385 Fault finding, What to do if your mower needs repair, Unwanted products and the environment

GR380/85, GR385 specifications

The Black & Decker GR380/85 and GR385 are powerful and versatile garden tools designed to tackle various outdoor tasks effectively. These models, renowned for their reliability and performance, stand out in the garden equipment market due to their innovative features and user-friendly design.

At the core of both models is a robust motor that delivers ample power, ensuring efficient operation whether you are mowing your lawn or managing smaller garden tasks. The GR380/85 comes equipped with a 1600W motor, while the GR385 features slightly more power, making it ideal for tackling taller grass and tougher terrains. The increased power ensures that these mowers can handle various types of grass and garden conditions with ease.

One of the main characteristics that differentiate these models is their adjustable cutting height. Users can choose from multiple height settings, enabling them to achieve their desired grass length without difficulty. This feature is especially beneficial for maintaining a healthy lawn, as it allows for cutting at various heights depending on the season and grass type.

Both models are equipped with efficient grass collection systems, ensuring that clippings are collected neatly as you mow. The GR380/85 features a 40-liter grass box, while the GR385 boasts a slightly larger capacity. This means less time spent emptying clippings and more time enjoying a well-manicured yard.

The build quality of the GR380/85 and GR385 is another highlight. Constructed with durable materials, these mowers are designed for longevity, providing reliable performance season after season. Additionally, the lightweight design of both models enhances maneuverability, making it easy to navigate turns and edges while mowing.

Safety features are also a significant consideration in these models. They come with a safety switch that prevents accidental starts, ensuring that users can operate them confidently and securely.

In conclusion, the Black & Decker GR380/85 and GR385 are excellent choices for homeowners looking to maintain their gardens. With powerful motors, adjustable cutting heights, effective grass collection systems, and reliable build quality, these models provide efficient and user-friendly solutions for various outdoor tasks. Whether you are an experienced gardener or a novice, these mowers can help you achieve a pristine lawn with minimal effort.