Black & Decker GT305. GT320 manual Troubleshooting Guide, Problem, Reason

Troubleshooting Guide

Problem Reason Possible Solution

Problem Reason Possible Solution

I see the "Red"	You may have interrupted	•	Please wait approx.
STOP button is ON	the brew/cleaning process.		30seconds until "Red" light
	OR		turns off.
	You may have opened the lid	•	When unit beeps, you can
	after the brew cycle but before		restart your brewing/
	or in the middle of the 3 beeps.		cleaning cycle.
		•	Open lid and close it
			again.
		•	Press any of the brew size
			buttons.
		Note: Always start a new
		brew cycle with an empty
		cup to avoid overflow.

The unit's lid is locked and I cannot unlock it.

You may have experienced a power interruption or glitch during brew. When this happens, the lid automatically stays locked during power interruption.

•When power resumes, wait until the flashing light(s) go(es) out and you hear the unit beep.

•Open lid and close it again.

•Press any of the brew size

buttons.

Note: Always start a new brew cycle with an empty cup to avoid overflow.

I press a brew button,	Unit may be unplugged,	• Plug unit, add water
but nothing happens.	without water, or the lid	or lock lid and try again.

I see both the "7" & "9" oz blue buttons Flash.

You may have run out of water in the reservoir or forgot to add water.

•	Add sufficient water to the
	reservoir.
•	Wait approx. 30 seconds
	until lights turn off.
•	When unit beeps, you can

may be unlocked.	• If there is still no power
	to the unit please call
	1-800-231-9786.

Unit may need resetting or servicing.

	restart your brewing/
	cleaning cycle.
•	Open lid and close it
	again.
•	Press any of the brew size
	buttons.
•	Perform the above
	procedure.
•	If doing this does not solve
	the problem, first try
	resetting the unit by
	unplugging it, wait
	5 seconds, plug in
	and retry.
•	If this does not solve the
	problem after about
	3 resets, unit needs to be
	serviced by the
	manufacturer. Please call
	1-800-231-9786.

I observe an unusual level of pressure, steam or noise.

The pod holder or splashguard may be clogged.

Unit may or may not overflow.

•Press the STOP button, wait until you hear

3 beeps and unit turns.

•Open the lid.

•Remove and wash the pod holder and splashguard.

•Throw away the coffee pod.

•Open the lid and wipe off the water holes on the underside of the lid.

•Reinsert splashguard.

•Perform a "Cleaning" cycle as instructed in this manual.

•Reinsert pod holder and

a fresh coffee pod. Note: Make sure there is water in the reservoir and resume brewing.

I see both the "Stop"	Unit may need resetting or	•	Same as above.
& "Clean" buttons	servicing. There may also be	•	In case of an overheating
Flash, OR both the	an overheating event		event, please unplug unit,
"14" & "Creamy"			let it cool for 30 min. and
buttons Flash.			retry with a fresh pod and
			empty cup.

The pod holder is	Same as above.	Same as above.
clogged and the unit
overflows.

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