Black & Decker VP800 Troubleshooting, Service Information Full TWO-YEAR Home USE Warranty

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Troubleshooting

Problem	Possible Cause	Possible Solution
• Battery will not charge.	• Charger not plugged into.	• Plug charger into a
	a working outlet.	working outlet. Refer to
		“Important Charging
		Notes” for more details.
		• Check current at
		receptacle by plugging in
		a lamp or other appliance.
		• Check to see if
		receptacle is connected to
		a light switch which turns
		power off when you turn
		out the lights.
	• Surrounding air temperature	• Move charger and tool
	too hot or too cold.	to a surrounding air
		temperature of above 40
		degree F (4,5°C) or below
		105 degree F (+40,5°C).
• Tool will not drill.	• Torque adjustment collar in	• Move collar position to
	wrong position	“2” drill mode.
• Screws stripping	• Torque adjustment collar	• Move collar position to
	setting too high.	a lower setting.
• Screws not fully seated.	• Torque adjustment collar	• Move collar position to
	setting too low.	a higher setting.

For assistance with your product, visit our website www.blackanddecker.com for the location of the service center nearest you or call the BLACK & DECKER help line at

1-800-544-6986.

SERVICE INFORMATION

All Black & Decker Service Centers are staffed with trained personnel to provide customers with efficient and reliable power tool service. Whether you need technical advice, repair, or genuine factory replacement parts, contact the Black & Decker location nearest you. To find your local service location, refer to the yellow page directory under "Tools—Electric" or call: 1-800-544-6986 or visit www.blackanddecker.com

FULL TWO-YEAR HOME USE WARRANTY

Black & Decker (U.S.) Inc. warrants this product for two years against any defects in material or workmanship. The defective product will be replaced or repaired at no charge in either of two ways.

The first, which will result in exchanges only, is to return the product to the retailer from whom it was purchased (provided that the store is a participating retailer). Returns should be made within the time period of the retailer’s policy for exchanges (usually 30 to 90 days after the sale). Proof of purchase may be required. Please check with the retailer for their specific return policy regarding returns that are beyond the time set for exchanges.

The second option is to take or send the product (prepaid) to a Black & Decker owned or authorized Service Center for repair or replacement at our option. Proof of purchase may be required. Black & Decker owned and authorized Service Centers are listed under "Tools-Electric" in the yellow pages of the phone directory and on our website www.blackanddecker.com.

This warranty does not apply to accessories. This warranty gives you specific legal rights and you may have other rights which vary from state to state. Should you have any questions, contact the manager of your nearest Black & Decker Service Center. This product is not intended for commercial use.

FREE WARNING LABEL REPLACEMENT: If your warning labels become illegible or are missing, call 1-800-544-6986 for a free replacement.

Black & Decker (U.S.) Inc.,

701 E. Joppa Rd.

Towson, MD 21286 U.S.A.

See ‘Tools-Electric’

– Yellow Pages –

for Service & Sales

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