Black Box KV2116E, KV2116A, KV4116A, KV4116E Appendix a Flash upgrades, Repairing damaged firmware

Models: KV4116A KV2116E KV2116A KV4116E

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APPENDICES

Appendix A: Flash upgrades

You can use the appliance flash upgrade feature to update the appliance with the latest firmware available. This update can be performed using the ServSelect IP VM Software or using a Trivial File Transfer Protocol (TFTP) target device.

After the flash memory is reprogrammed with the upgrade, the appliance performs a soft reset, which terminates all SAM sessions. A target device experiencing a SAM firmware update might not be visible, or might be listed as disconnected. The target device opens normally when the flash update is completed. During an OSD interface-initiated upgrade, the SAM status indicator in the OSD interface Main window is yellow.

To upgrade the appliance firmware using the ServSelect IP VM Software, complete the following steps:

The preferred method for updating the firmware is to use the ServSelect IP VM Software. See the ServSelect IP VM Software Installation and User’s Guide for detailed instructions. If you do not have a TFTP target device, you can find several shareware and freeware programs on the Internet that you can download and install.

To upgrade the appliance firmware using the Console menu interface, complete the following steps:

1.Go to http://www.Black Box.com/support/ and download the latest flash firmware. Save the flash upgrade file to the correct directory on the TFTP target device.

2.Connect a computer running terminal emulation software to the configuration port on the rear panel of the appliance using a straight serial cable.The terminal should be set to 9600 bps, 8 bits, 1 stop bit, no parity, and no flow control.

3.If the appliance is not on, turn it on now. After approximately one minute, press any key to access the Console Main menu.

4.The Console Main menu opens. Select the Firmware Management option. The cur- rent version of the firmware is opened on the Firmware Management menu.

5.Type 1 and press Enter to select FLASH Download.

6.Type the IP address of the TFTP target device and press Enter.

7.Type the name of the flash file and press Enter.

8.Confirm the TFTP download by typing a y or yes and pressing Enter.

9.The appliance will verify that the file you downloaded is valid. Next, you are prompted to confirm the upgrade. Type a y or yes and press Enter to confirm.

10.The appliance begins the flash upgrade process. On-screen indicators show the upgrade progress. After the upload is complete, the appliance resets and upgrades the internal subsystems.

11.After the upgrade is complete, a verification message is displayed.

Repairing damaged firmware

In the rare case that the firmware is damaged after a firmware upgrade (which might happen if the appliance is turned off and turned on during the upgrade process), the appliance will remain in boot mode. In this mode, the Power LED at the rear panel flashes at about 1 Hz, and the appliance attempts to restore the firmware over TFTP using the following default configuration:

TFTP client IP address 10.0.0.2

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Black Box KV2116E, KV2116A, KV4116A, KV4116E manual Appendix a Flash upgrades, Repairing damaged firmware

KV4116A, KV2116E, KV2116A, KV4116E specifications

The Black Box KV4116E, KV2116A, KV2116E, and KV4116A are advanced KVM (keyboard, video, mouse) switches designed to streamline the management of multiple computers from a single workstation. These devices are essential for IT professionals, data center operators, and anyone who needs to control several systems efficiently.

One of the standout features of the KV4116E and its counterparts is their ability to support a variety of computer platforms, including PC and Mac. They are equipped with enhanced video performance, allowing for resolutions up to 1920 x 1200 at 60Hz. This ensures that users can enjoy high-definition visuals without compromising clarity or quality.

The KV series also boasts extensive input and output options, accommodating multiple user requirements. With support for USB and PS/2 connections, these KVM switches can interface seamlessly with a wide range of peripherals, including keyboards, mice, and other input devices. The KV2116A, KV2116E, and KV4116A, in particular, allow users to connect and control up to 16 computers, making them ideal for larger setups or environments where multiple systems need to be monitored and managed simultaneously.

Security features are also prioritized in the KV series, with options for management access control. These KVM switches often include secure password protection and user authentication, ensuring that sensitive data and systems are safeguarded against unauthorized access.

Ease of use is another key characteristic, highlighted by features such as hotkey switching and a user-friendly on-screen display. This allows for quick transitions between systems, which can significantly increase efficiency during critical operations. The KV series also supports audio switching, enabling users to manage their audio output in tandem with their video and input devices.

In summary, the Black Box KV4116E, KV2116A, KV2116E, and KV4116A KVM switches represent a robust solution for users needing to streamline their multi-computer operations. Their combination of advanced video support, multiple connectivity options, robust security features, and ease of use makes them suitable for a wide array of professional and personal applications. Whether in a data center, an IT support environment, or a complex home setup, these switches provide the reliability and functionality that users require.