Manage email reconciliation conflicts | Blackberry 8230 guide

User Guide

Synchronization

Manage email reconciliation conflicts

Set the On Conflicts option for each email address that is associated with your BlackBerry® device.

1.On the Home screen, click the Messages icon.

2.Press the Menu key.

3.Click Options.

4.Click Email Reconciliation.

5.If necessary, change the Message Services field.

6.Set the On Conflicts field.

7.Press the Menu key.

8.Click Save.

Manage data synchronization conflicts

You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information about managing conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help.

About backing up and restoring device data

If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry® device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help.

If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might be able to restore synchronized organizer data to your device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation password. For more information, contact your administrator.

Prerequisites: Restoring data over the wireless network

•Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.

•Your device must be connected to the wireless network.

•Your administrator must provide you with an enterprise activation password.

177

Image 179

Blackberry 8230 manual Manage email reconciliation conflicts, Manage data synchronization conflicts

Contents

User Guide SWD-565596-0601092521-001 Contents 115 119 163 196 245 250 Phone shortcuts ShortcutsBlackBerry basics shortcuts Attachment shortcuts Message shortcuts Browser shortcuts Camera and video camera shortcutsMedia shortcuts Typing shortcuts Calendar shortcuts Map shortcuts Search shortcuts Phone basics Phone Turn on the speakerphone Dial using numbers or lettersSwitch applications during a call Make a call when the device is locked Make an emergency call About using a headsetEmergency calls About emergency calls Turn on GPS technology VolumeAdjust the volume Change the default volume for calls Improve sound quality for all calls Change the voice mail access numberVoice mail Improve sound quality during a call Voice dialing Set up speed dial for a contactMake a call using a voice command Speed dial Change the voice dialing language Dial an extension using a voice commandCheck a status using a voice command Turn off choice lists for voice commands Improve voice recognition of numbers Set the matching sensitivity level for voice commandsSet playback options for voice dialing Call logs Conference calls Delete call log notes Add notes to a call logChange call log notes Send a call log Add a call forwarding phone number Call forwardingAbout call forwarding Forward calls About smart dialing Smart dialingChange a call forwarding phone number Delete a call forwarding phone number About TTY support Set the default country code and area codeTTY support Set options for dialing extensions About multiple phone numbers Switch the active phone numberMultiple phone numbers Sort phone numbers or contacts on the Phone screen Hide or display your phone number when you make callsPhone options Turn on dialing from the Lock screen Turn on hearing aid mode Stop answering calls automatically when you open the flipReset a call timer About hearing aid mode Cannot make or receive calls Phone troubleshooting Cannot check my voice mail Cannot make calls using a voice command Cannot make a conference call Some features are not available on my device Composing messages MessagesMessage basics Create a link for a PIN Sending messagesAdd a signature Delete the disclaimer from an email message Send an SMS text message Send a PIN message Resend a message Send an MMS messageReply to a message Forward a message Managing messages Delete a message Email messagesEmail message basics View messages in a specific folder Add, change, or delete an email message folder Delete the original text from a reply messageFile an email message About email message filters Email message filters Options for email message filters Create an email message filter Prioritize email message filters Turn on an email message filterChange an email message filter Set an out-of-office reply Email message optionsDelete an email message filter Check spelling automatically before sending email messages Hide filed email messages Request delivery or read confirmation for email messagesView email messages in plain text format Stop loading pictures in Html email messages Stop forwarding email messages to your device Receive only the first section of long email messages Send a PIN message PIN messagesAbout PIN messages Find your PIN Find your SMS phone number SMS text messagesSMS text message basics About SMS text messages MMS message basics MMS messagesOptions for SMS text messages Create a slide show in an MMS message Find your MMS phone number MMS message attachments View the size of an MMS message before sending it Stop receiving MMS messages when roamingMMS message options Request delivery or read notification for an MMS message Set how long your device stores messages Message list options Use one message list or multiple message lists Change how a message list displays messagesAbout multiple message lists Block incoming messages Hide the new or unopened message indicatorHide sent messages Add a contact to your allowed sender list Reset a blocked message counter Message shortcuts Sign or encrypt a message MIME-protected messagesMIME-protected message basics About signing and encrypting messages Add a certificate from a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Download the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message Digital signature indicators for S/MIME protected messagesMIME-protected message status View the certificate used to sign or encrypt a message Change your signing or encryption certificate Encryption status indicatorsMIME-protected message options Check the status of a certificate or certificate chain About message classifications Change the default signing and encryption optionChange the default message classification Change the size of S/MIME indicators in messages User Guide Cannot open an attachment in an encrypted message MIME-protected message troubleshootingPGP protected messages PGP protected message basics Add a PGP key from a message Encrypt a PGP protected message with a pass phraseAttach a PGP key to a message Download the PGP key used to sign or encrypt a message View the PGP key used to sign or encrypt a message Attachment indicators in PGP protected messagesDigital signature indicators for PGP protected messages PGP protected message status Change your signing and encryption key PGP protected message options Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages PGP protected message troubleshooting Am not receiving messages Message troubleshootingCannot send messages Am not receiving SMS text messages Cannot file email messagesCannot send SMS text messages Some email message folders appear dimmed Some messages no longer appear on my deviceMessage or attachment does not appear or is truncated Html email messages do not appear correctly Cannot attach a file to an MMS message Open an attachment AttachmentsAttachment basics About attachments Set font options for an attachment Stop downloading an attachmentOpen a link in an attachment View properties for an attachment View tracked changes in a document View the table of contents in a documentDocuments Spreadsheets Change the size of a column View the content of a cellSwitch worksheets View a list of worksheets Presentations Media files About vCard contact attachments VCard contact attachmentsZoom in to or out from a slide Save a slide Question mark appears on a slide Attachment troubleshootingSkipped content bar appears in a document Zoom in to or out from a picture Camera and video cameraTake a picture Pan a picture Set picture quality Record a videoCamera and video camera options Change the picture size Apply a color effect to pictures or videos Change the location for storing pictures or videos Some pictures that I take are blurry Camera and video camera troubleshootingCannot save pictures or videos Flash dims or turns off Save a song or video from a web MediaTransferring and downloading media files About transferring media files Download a ring tone Receive a media file using Bluetooth technologySend a media file Play a song or video on a web Playing media files and recording voice notesDownload a Home screen background Play a media file Play the next or previous song in a category Amplify the volumePause a media file Fast-forward or rewind a media file Improve sound quality for media files Keep backlighting on when you play a video Create a standard playlist Managing media filesPlaylists About playlists Delete a playlist Create an automatic playlistRepeat a playlist Rename a playlist Move a media file View properties for a media fileChange the amount of memory available for media files Rename a media file Use a picture as the Home screen background Viewing picturesDelete a media file View a picture Zoom in to or out from a picture View pictures as a slide showChange the number of seconds between slides in a slide show View pictures by name Sort pictures Managing picturesRotate a picture Save a picture Delete a picture or picture folder Rename a picture or picture folderMove a picture Media card and mass storage mode options Turn off media card support Turn off mass storage modeTurn off the mass storage mode prompt My device does not recognize my media card Media troubleshootingCannot play a song or video on a web Cannot open media files Format a media card Browsing web pages BrowserBrowser basics Stop loading a web Move back or forward a webRefresh a web Save a web page to a message list Viewing, copying, and forwarding addresses Add a bookmark for a web Browser bookmarksViewing pictures and playing media files About bookmarks for web pages Add a bookmark folder for web pages Change a bookmark for a webSend a bookmark for a web Delete a bookmark for a web Delete a bookmark folder for web pages Web feedsFile a bookmark for a web Rename a bookmark folder for web pages Mark a web feed title as opened or unopened View web feed contentListen to web feed content Subscribe to a web feed Delete a web feed Change the default browser viewBrowser options File a web feed Change display options for web pages Change JavaScript optionsChange options for pictures and animation on web pages Clear a browser cache Change font options for web pagesSet the character encoding for all web pages Clear the browser history About browser configurationsSet the default browser configuration Browser security TLS options About WtlsManage browser security Wtls options Add a trusted content server Browser push options Browser pushAbout browser push Turn off browser push No browser is available on my device Browser troubleshooting Cannot set up automatic synchronization for bookmarks Set the date and time Date, time, and alarm Display a second time zone Turn on bedside clock modeSet options for bedside clock mode Change the clock face Use the stopwatch Turn on the alarmSilence the alarm Change alarm notification options Time on my device is incorrect Set the timerChange timer notification options Date, time, and alarm troubleshooting Contact basics Personal organizerContacts Delete a contact Add a pause or a wait to a phone numberView a contact Change a contact Add a caller ID picture for a contact Customizing contactsAbout custom ring tones Assign a ring tone to a contact Create a mailing list Mailing listsDelete the caller ID picture for a contact About mailing lists Multiple contact lists Turn off the prompt that appears before you delete items Contact list optionsSort contacts or tasks Change the display options for contacts Calendar basics Contact troubleshootingCalendar Recurrence fields Schedule an appointment quickly in Day viewSchedule a meeting Switch days in Day view Schedule an alarmOpen an appointment, meeting, or alarm Delete an appointment, meeting, or alarm Respond to a meeting invitation View your calendar when responding to a meetingMeetings Contact a meeting participant Check availability of meeting participantsChange the list of participants for a meeting Send an email message to all meeting participants Create a conference call meeting from your computer Conference call meetingsAbout conference calls Create a conference call meeting from your device Save your conference call information Change the default calendar viewChange the default reminder time for calendar entries Calendar options Change the first day of the week Change the snooze time for remindersView tasks in a calendar Change how long your device stores calendar entries Hide free time in Agenda view Multiple calendars Calendar shortcuts Calendar troubleshootingChange the default calendar Cannot set some fields when scheduling appointments Create a task TasksTask basics Cannot enter a conference call with the Join Now option Delete a task Change the status of a taskHide completed tasks Send a task or memo Task list options Create a memo MemosMemo basics View the number of tasks or memos stored on your device Delete a memo Memo list options Categories Convert a measurement CalculatorDelete a category Use the calculator Notification basics Notification profiles Silence your device Change a notification profileDelete a notification profile Prevent notification during calls LED notification Turn off Bluetooth connection notificationLED notification About custom notification Turn on wireless coverage notificationCustom notification Delete a notification profile exception Change the order of notification profile exceptionsChange a notification profile exception My device is vibrating more times than expected Notification profile troubleshootingAbout custom ring tones Assign a ring tone to a contact Typing basics Typing Typing input methods About typing input languages Type text using multi-tapSwitch typing input methods Switch typing input methods when typing Check spelling Spelling checkerChange the typing input language Change the input options for SureType technology Add a word to the custom dictionary Correct spelling quickly while you typeCheck spelling automatically before sending email messages Change options for checking spelling About the custom dictionary Custom dictionaryChange a word in the custom dictionary Delete a word from the custom dictionary Stop adding items to the custom dictionary automatically Turn off AutoText for SMS text messages AutoTextAbout AutoText Create an AutoText entry Undo an AutoText change Change an AutoText entryDelete an AutoText entry Cannot check spelling Typing troubleshootingCannot type a password SureType technology does not recognize a word Language Change the voice dialing language Switch typing input methodsChange the input options for SureType technology Turn off the shortcut for switching typing input languages Change the shortcut for switching typing input languages Some characters do not appear correctly on my device Language troubleshootingChange the display options for contacts Display options Display and keyboardBacklighting Add an application folder Set owner informationChange the display font About organizing applications Delete an application folder Change an application folderMove an application icon Hide an application icon Change options for notifications on the external display External displayKeyboard options Review notifications on the external display About themes ThemesAssign an application to a Convenience key Set the trackball sensitivity Download a theme Accessibility optionsSwitch themes Delete a theme My display changed Display troubleshootingNo application opens when I press a Convenience key My device screen turns off Search criteria SearchMessages, attachments, and web pages Search for messages Search for messages by contact or subject Manage message search results Delete a saved search View a list of saved searchesChange a saved search Manage contact lookup results Organizer dataSearch for organizer data Search for contacts in your organizations address book Search shortcuts About synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network Synchronization About synchronization conflicts Synchronize organizer data over the wireless network About backing up and restoring device data Prerequisites Restoring data over the wireless networkManage email reconciliation conflicts Manage data synchronization conflicts Delete all device data Synchronization troubleshooting Delete email messages over the wireless network Bluetooth technology basics Bluetooth technology Share contacts with a paired Bluetooth enabled car kit Switch to a paired Bluetooth enabled device during a call Delete a paired Bluetooth enabled device Bluetooth technology optionsRename a paired Bluetooth enabled device Make your BlackBerry device discoverable Change the pairing name for your BlackBerry deviceRestrict outgoing calls Bluetooth profiles Turn off the prompt that appears when connecting or pairingTurn off a Bluetooth profile Turn off automatic reconnection to Bluetooth enabled devices Cannot pair with a Bluetooth enabled device Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear Prevent others from tracking your location GPS technology troubleshootingGPS technology About GPS technology User Guide Map basics Maps Show or hide a layer on a map View a list of points of interest near a locationView points of interest on a map Track your movement Maps bookmarks Navigation File a bookmark for a location or route Change a bookmark for a location or routeDelete a bookmark for a location or route Add a bookmark folder for locations or routes View status information at the top of a map Map optionsSet the GPS receiver that you use to track your movement Clear the map cache Geotag pictures that you take Keep backlighting on when you track your movementView north at the top of a map Hide the tracking information at the bottom of a map Diagonal lines appear on a map Maps troubleshootingView a geotagged picture on a map Respond to an invitation Turn on invitation passwordsBlackBerry Messenger Add a contact Groups Conversations Send a vCard contact attachment Add an emoticonSend a file to a contact Send a voice note to a contact Clear a conversation Start a conferenceView conference participants Copy a conversation Availability Receive notification when a contact becomes available Show when you are listening to an audio file View properties for an application Switch applicationsApplications Add an application About updating the BlackBerry Device Software View the size of an application database Update the BlackBerry Device Software Cannot add applications Application troubleshooting Network connection indicators Wireless network coverageFind information about wireless coverage indicators Turn off a wireless connection About roaming Turn on wireless coverage notificationTurn off data service Cannot connect to a wireless network Verify the status of network connections and servicesWireless network coverage troubleshooting Power, battery, and memory Best practice Optimizing your device performance Format a media cardView the amount of available memory 212 Security basics Security Add a password to the password keeper Password keeperSet a limit for device password attempts About the password keeper Change a password in the password keeper Generate a random passwordSet criteria for randomly generated passwords View a password in the password keeper Prevent password copying Delete a password from the password keeperChange the password keeper password Copy a password Encryption Set a limit for password attempts in the password keeper About encryption keys About content protectionSet content protection strength Protect your device data Turn on memory cleaning Memory cleaningAbout content compression About memory cleaning User Guide View properties for a certificate CertificatesCertificate basics Download a certificate from an Ldap certificate server Send a certificate View one type of certificate in the certificate list View the certificate chain for a certificate Certificate status indicatorsCertificate status Delete a certificate Certificate revocation reasons Change the trust status of a certificateRevoke a certificate Add an email address to a certificate Certificate optionsChange the display name for a certificate Certificate shortcuts View properties for a PGP key Download an updated PGP key from an Ldap certificate serverPGP keys Download a personal PGP key from the PGP Universal Server Send a PGP key PGP key properties Clear the PGP data cache PGP key status PGP key status indicatorsDelete a PGP key PGP key revocation reasons Check the revocation status of a PGP keyChange the trust status of a PGP key Revoke a PGP key PGP key options Change the display name for a PGP key Add a certificate server Certificate serversPGP key shortcuts Connection options for Ocsp and CRL servers Change connection information for a certificate serverConnection options for Ldap certificate servers Delete a certificate server Change the key store passwordKey stores Send connection information for a certificate server Change when your device deletes the key store password Synchronize the key store password with the device password Change the refresh rate for certificate revocation lists Turn off automatic backup of key store data Smart cards About using a smart card with your deviceAbout two-factor authentication Turn on two-factor authentication Turn off smart password entry About smart password entry Use a certificate to authenticate your smart card Switch smart password filtersPrerequisites Using authentication certificates About software tokens Software tokensAbout security self-tests Turn off notification for smart card connections About permissions for third-party applications Reset connection permissions for third-party applicationsVerify security software Third-party application control Connection permissions for third-party applications Turn on safe modeSet permissions for a third-party application Interaction permissions for third-party applications Cannot download a certificate Security troubleshootingCannot unlock my device using my smart card Data permissions for third-party applications Accept a service book Service books and diagnostic reportsService books About service books Diagnostic reports Cannot run or submit a diagnostic report Set a default recipient for diagnostic reports BrickBreaker capsules BrickBreakerAbout BrickBreaker Set the paddle speed Adjust the volumeBrickBreaker scoring Play BrickBreaker Check the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web site ADN Glossary Fips SAN WAP 255 Legal notice 256 901,307 490,165 056,109 504,773 101,501