Move around a message list

To move up a screen, press the Shift key and the Space key.

To move down a screen, press the Space key.

To move to the top of a message list, press T.

To move to the bottom of a message list, press B.

To move to the next date, press N.

To move to the previous date, press P.

To move to the next unopened item, press U.

To move to the next related message, press J.

To move to the previous related message, press K.

Message troubleshooting

I cannot send SMS text messages

Try performing the following actions:

Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.

Verify that your wireless service plan includes this service.

Verify that fixed dialing is turned off.

I am not receiving SMS text messages

Try performing the following actions:

Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.

Verify that your wireless service plan includes this service.

Verify that your SIM card has enough available memory to store received SMS text messages.

Some messages no longer appear on my device

If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved messages.

If wireless email reconciliation is turned on, and, in the message options, the Delete On field is set to Mailbox & Handheld, email messages that you delete in the email application on your computer are also deleted from your device.

A message or attachment is truncated

Try performing the following actions:

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Blackberry 8320 manual Cannot send SMS text messages, Am not receiving SMS text messages