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Blackberry 8320 manual 275

Models: 8320

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I cannot pair with a Bluetooth enabled device

Try performing the following actions:

•Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the Bluetooth enabled device for more information.

•Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Set the Encryption field to Disabled. Press the Menu key. Click Save.

I cannot share contacts with a paired Bluetooth enabled device

Try performing the following actions:

•Verify that Bluetooth® technology is turned on.

•Verify that your BlackBerry® device is paired with the Bluetooth enabled device.

•Verify that, in the Bluetooth options, the Address Book Transfer field is set to Enabled.

•Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles.

Date and time troubleshooting

The time on my device is incorrect

Try performing the following actions:

•If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.

•If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry.

Notification profile troubleshooting

My device is vibrating more times than expected

For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.

I am not receiving notification for incoming calls or messages

Try performing the following actions:

•In the profile list, verify that the Off profile is turned off.

•In a notification profile exception, verify that the Custom Phone Tune field is not set to Mute.

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Blackberry 8320 manual 275

Contents

User Guide SWDT202512-202512-05312007-001 Contents Voice dialing 101 115 147 183 219 241 263 Page BlackBerry basics Create a link for a PIN No application opens when I press a Convenience keyExpand a folder Collapse a folderPhone shortcuts ShortcutsCamera shortcuts Typing shortcuts Message shortcutsA message A message listSearch shortcuts Insert symbolsAttachment shortcuts Work with textMedia shortcuts Browser shortcutsA presentation On a webCalendar shortcuts Map shortcutsPage Phone basics PhoneSwitch applications during a call Dial using numbers or lettersSwitch calls Make a call when the device is lockedEmergency calls VolumeVoice dialing Set the matching sensitivity level for voice commands Turn off choice lists for voice commandsTurn off voice prompts Set playback options for voice dialingSpeed dial Voice mailChange the contact assigned to a speed dial key Conference callsMake a conference call Create a phone number link for a conference callDisconnect a contact from a conference call Caller IDLeave a conference call Add a caller ID picture for a contactDelete the caller ID picture for a contact Call logsAbout call logs View call logs in a message listChange call log notes Call waitingForward a call log Delete call log notesTurn on call waiting Call forwardingAbout call forwarding Prerequisites Call forwardingChange a call forwarding phone number Add a call forwarding phone numberDelete a call forwarding phone number Click New NumberCall blocking Change the call blocking passwordAbout call blocking Prerequisites Call blockingAbout fixed dialing Fixed dialingPrerequisites Fixed dialing Turn on fixed dialingSmart dialing Set the default country code and area codeChange a contact in your fixed dialing list Delete a contact from your fixed dialing listSet options for dialing extensions TTY supportAbout TTY support Prerequisites TTY supportPhone options Multiple phone numbersTurn off the prompt that appears before you delete items Sort phone numbers or contacts on the Phone screenClick General Options Click Options or General OptionsAbout telecoil mode Reset a call timerTurn on telecoil mode Click Last Call or Total Calls Click Clear TimerCannot make calls using a voice command Phone troubleshootingCannot make or receive calls My phone number appears as Unknown in the phoneCannot join a call Cannot check my voice mailPage Voice dialing Turn off choice lists for voice commands Check the battery power level using a voice commandSet the matching sensitivity level for voice commands Set the voice dialing languageSet playback options for voice dialing Voice dialing troubleshootingImprove voice recognition of numbers Adapt digit dialing to improve voice recognition of numbers Camera Camera options Apply a color effect to pictures Set white balanceChange the amount of memory available for media files Set the Picture Quality fieldCannot save pictures Camera troubleshootingFlash dims or turns off Some pictures that I take are blurryEmail message basics Email messagesOpen a message Send an email messageBlind carbon copy a contact Save a draft of a messageAttach a contact to a message Set the importance level for a messageDelete a message Forward a messageDelete multiple messages Mark a message as opened or unopenedSent messages Email message foldersStop a message from sending Click Email SettingsHide sent messages About email message filters Email message filtersCreate an email message filter Turn on an email message filter Email message filter optionsChange an email message filter Forward email messages to your device when no filters applyChange the order of email message filters Delete an email message filterStop forwarding email messages to your device Email message forwardingBlock incoming messages Click FirewallMessage options Reset a blocked message counterCheck spelling automatically before sending email messages Request delivery or read confirmation for email messagesAdd a signature Click Default Services Change the Messaging Cmime fieldSet an out-of-office reply Click Show AddressMessage list options Click General SettingsDelete the disclaimer from an email message View more of the subject line for messagesAbout multiple message lists Set how long your device stores messagesUse one message list or multiple message lists Hide the new or unopened message indicator Cannot send messages Message troubleshootingAm not receiving messages Some messages no longer appear on my device Cannot file email messagesMessage or attachment is truncated Some email message folders appear dimmedEmail message filters are not working correctly Page PIN message basics PIN messagesAbout PIN messages Find your PINSet a high importance level for received PIN messages Save a message Sent messages Message list options Hide the new or unopened message indicator Message shortcuts Try performing the following actions Page Page SMS text message basics SMS text messagesAbout SMS text messages Find your SMS phone numberClick Add Recipient Add a contact to an SMS text messageClick Remove History Delete the history from an SMS text messageAbout cell broadcasting Cell broadcastingPrerequisites Cell broadcasting Turn on cell broadcastingRename a cell broadcast channel Stop receiving messages from a cell broadcast channelClick Cell Broadcast Click Set NicknameView more of the history in SMS text messages Turn off AutoText for SMS text messagesStore SMS text messages on your SIM card Request delivery notification for all SMS text messagesSet the Network to Send Over field Set a wireless network type for sending SMS text messagesAbout multiple message lists Message shortcuts Am not receiving SMS text messages Cannot send SMS text messagesCannot turn on cell broadcasting Page MMS message basics MMS messagesRecord and send a voice note Create a slide show in an MMS messageClick Attach Picture or Attach Audio Click Send as MMS Forward an MMS messageClick Forward or Forward As Attach a media file to an MMS message MMS message attachmentsAttach a contact or appointment to an MMS message Add an appointment to your calendar from an MMS message Save a picture from an MMS messageAdd a contact to your address book from an MMS message Request delivery or read notification for an MMS messageView the size of an MMS message before sending it Stop receiving MMS messages when roamingHide the new or unopened message indicator Block MMS messages Message shortcuts Message troubleshooting Cannot attach a file to an MMS message 100 Typing basics TypingSet the default currency symbol Cancel a text selectionHighlight a line of text Highlight text character by characterSet the trackball sensitivity Typing input methodsTurn off trackball sounds Use shortcut keys on the Home screenType in Arabic or Russian using multi-tap Type in Arabic or Russian using SureType technologySwitch typing input methods Set the typing input languageChange options for checking spelling Spelling checkerAdd a word to the custom dictionary Click Custom DictionaryWord list Delete all custom word list items Delete a custom word list itemStop adding items to the custom word list automatically Click Clear Custom WordlistAbout AutoText AutoTextCreate an AutoText entry Change an AutoText entryUndo an AutoText change Cannot check spelling Typing troubleshootingAbout search SearchSearch for messages Search criteriaChange a saved search View a list of saved searchesDelete a saved search Search for messages by contact or subjectSearch Recipient Search Subject Search for text in a message, attachment, or web114 Attachment basics AttachmentsDocument attachments View the table of contents in a documentView tracked changes in a document Spreadsheet attachments Presentation attachments Media attachmentsVCard contact attachments Skipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Reconcile email messages over the wireless network Prerequisites Wireless email reconciliationDelete email messages over the wireless network SynchronizationSynchronize organizer data over the wireless network Prerequisites Wireless data synchronizationSet the Wireless Synchronization field to Yes About synchronization conflictsManage data synchronization conflicts Prerequisites Wireless data restorationAbout backing up and restoring device data Delete all device dataClick Purge Deleted Items Synchronization troubleshooting125 126 Browser basics BrowserView a thumbnail version of a web Switch browser viewsMove to a section of a long web page quickly Move through a web page line by lineLinks, pictures, and web page addresses Forward a web page address Forward a link or picture from a webView a full picture on a web Zoom in to or out from a pictureChange the picture quality in the browser Web page requestsLoad pictures on a web About saving web pages and web page requestsBookmarks Delete a bookmark Forward a bookmarkAdd a bookmark folder File a bookmarkWeb feeds Listen to web feed content View web feed contentMark a web feed title as opened or unopened Change a web feedBrowser options Set the web content type that the browser accepts Set the default browser viewSet the number of times animated graphics repeat Set the homeSet the character encoding for all web pages Set the default browser configurationReceive a prompt before running a script Receive a prompt before closing the browserAbout TLS Browser securityAbout Wtls Manage browser securityWtls options Add a trusted content serverAbout browser push Browser pushTurn on browser push Browser push optionsSmsc Hosts Process SmscProcess IP IP HostsCannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device 144 Add an application ApplicationsView properties for an application Delete a third-party applicationCannot add applications Application troubleshootingMedia Send a media file using Bluetooth technologyMedia file management About transferring media filesForward a media file Receive a media file using Bluetooth technologyView properties for a media file Songs, ring tones, and videos Search for a song, ring tone, or video Switch applications during a songDelete a song, ring tone, or video Rename a song, ring tone, or videoDownload a ring tone Amplify the volume for songs, ring tones, and videosClick Move Here Click All Ring TonesPictures Move a picture Delete a picture or picture folderDownload a Home screen background Use a picture as the Home screen backgroundChange the number of seconds between slides in a slide show View pictures as a slide showView pictures in a list Pan a picture Media card optionsAbout media cards About media card encryptionTurn off the mass storage mode prompt Turn on mass storage mode manuallyTurn off mass storage mode support View the amount of available memory on a media cardTurn off media card support Media troubleshootingCannot open media files My device does not recognize my media card158 Map basics MapsMap options NavigationAdd a bookmark for a location Keep backlighting on when you track your movementClear the map cache View status information at the top of a mapChange the Backlight Timeout When field Maps troubleshootingDiagonal lines appear on a map GPS technology GPS technology troubleshootingAbout GPS technology Get your GPS location164 Contact basics ContactsAbout pauses and waits Delete a contactAdd a pause or a wait to a phone number About custom ring tonesAbout mailing lists Mailing listsCreate a mailing list Change a mailing listDelete a mailing list View a mailing listClick Delete Group About categories CategoriesCreate a category for contacts, tasks, or memos Categorize a contact, task, or memoAddress lookup About the SIM card phone book SIM card phone bookLoad the SIM card phone book Add a contact to your SIM cardChange a SIM card contact Copy contacts from your address book to your SIM cardDelete a SIM card contact Click Copy All To Address BookSort contacts or tasks Contact list optionsSet display options for contacts Prevent duplicate names in your address bookContact troubleshooting Calendar basics CalendarRecurrence fields Schedule a meetingMeetings Switch days in Day viewOpen an appointment or meeting Delete an appointment or meetingRespond to a meeting invitation View your calendar when responding to a meetingChange the list of participants for a meeting Send an email message to all meeting participantsSet the default reminder time for calendar entries Set the default calendar viewCalendar options Set the start and end time for daysSet the first day of the week View tasks in the calendarHide free time in Agenda view Set how long your device stores calendar entriesCannot set some fields when scheduling appointments Calendar troubleshootingCannot schedule appointments that span multiple days 182 Task basics TasksCreate a task Change a taskHide completed tasks Change the status of a taskForward a task or memo Delete a task185 Task list options 187 188 Memo basics MemosCreate a memo Change a memoDelete a memo Memo list options 192 About the alarm AlarmTurn on the alarm Silence the alarm194 Use the calculator CalculatorConvert a measurement 196 Bluetooth technology basics Bluetooth technologyRename a paired Bluetooth enabled device Bluetooth technology optionsDelete a paired Bluetooth enabled device Share contacts with a paired Bluetooth enabled car kitTurn off Bluetooth connection notification Change the pairing name for your BlackBerry deviceRestrict outgoing calls Make your BlackBerry device discoverableTurn off the prompt that appears when connecting or pairing Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear201 202 Click Update Time Date and time troubleshootingDate and time Set the date and time204 Notification basics Notification profilesSet the same ring tone for all notification profiles Delete a notification profilePrevent notification during calls Silence your device LED notificationView a list of saved ring tones LED notificationSet the LED Coverage Indicator field to On Turn on wireless coverage notificationCustom notification About custom notificationChange a notification profile exception Change the order of notification profile exceptionsClick Add Name Add Name Change Name Delete NameDelete a notification profile exception Notification profile troubleshootingMy device is vibrating more times than expected 211 212 BlackBerry Messenger Turn on invitation passwordsContacts Respond to an invitationView a contacts information Turn off invitation forwarding optionsRename a contact Add a groupMove a contact to a group ConversationsRename a group Delete a groupAdd an emoticon Open a conversationSend a file to a contact Ping a contactAvailability Available Unavailable Receive notification when a contact becomes availableClick Set Alert Backlighting Display and keyboardDisplay options About organizing applications Set the display fontAdd an application folder Move an application iconHide an application icon Keyboard optionsDelete an application folder Click Hide ApplicationSwitch themes Turn on standby modeThemes Assign an application to a Convenience keyDelete a theme Display troubleshootingDownload a theme My device screen turns off224 Language Set display options for contacts Language troubleshootingSome characters do not appear correctly on my device Set the Use Input Method Shortcut field to NoFind information about wireless coverage indicators Wireless network coverageTurn off a wireless connection Network connection indicatorsAbout the preferred wireless network list Turn on wireless coverage notificationClick My Preferred Network List Click Add Network Change the order of preferred wireless networksSwitch wireless networks manually Turn off data serviceVerify the status of network connections and services About roamingAbout connecting to a Wi-Fi network Wi-Fi connection settingsAbout Wi-Fi profiles Connect to a Wi-Fi networkChange the order of Wi-Fi profiles Prevent your device from connecting to a Wi-Fi network Switch Wi-Fi networks manuallyDelete a Wi-Fi profile Install a root certificate on your computerChange a Wi-Fi profile Advanced Wi-Fi connection settingsWi-Fi profile connection options Automatically obtain IP address and DNS Wi-Fi profile IP and DNS optionsIP Address Wireless network coverage troubleshooting UMA connection settingsAbout connecting to a Wi-Fi network for UMA Cannot connect to a wireless networkCannot synchronize a certificate Cannot connect to a Wi-Fi network238 Power and battery 240 About the SIM card phone book SIM cardLoad the SIM card phone book Add a contact to your SIM cardChange a SIM card contact Copy contacts from your address book to your SIM cardDelete a SIM card contact Store SMS text messages on your SIM cardProtect your SIM card with a PIN code About SIM card securityChange the SIM card PIN code Change the display name for a phone numberClick Edit SIM Phone Number Security basics SecurityAbout content protection Set a limit for device password attemptsSet content protection strength EncryptionPassword keeper Set criteria for randomly generated passwords Generate a random passwordView a password in the password keeper Change a password in the password keeperChange the password keeper password Delete a password from the password keeperCopy a password Prevent password copyingAdvanced security Smart cards VPN settings Change the software token for a VPN profile Software tokensAbout software tokens Change the PIN for a software token on your deviceCannot unlock my device using my smart card Security troubleshootingClick Reset Settings Reset connection permissions for third-party applicationsThird-party application control About permissions for third-party applicationsInteraction permissions for third-party applications Connection permissions for third-party applicationsData permissions for third-party applications 258 About BrickBreaker BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speedCheck the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web siteClick Send High Score Click High Scores262 About service books Service booksAccept a service book Delete a service book264 BlackBerry basics troubleshooting TroubleshootingNo application opens when I press a Convenience key Some features are not available on my device266 267 268 269 270 271 Cannot open media files on my media card 273 274 275 276 277 Diagnostic reports Cannot run or submit a diagnostic report Set a default recipient for diagnostic reportsClick Delete or Delete All 280 CAP lock Abbreviation listNUM lock Triple DES WAP Legal notice 286